Sand & Sandals Desaru Beach Resort & Spa Hiring! Full Time Human Resources Manager in Johor - Ricebowl

The Human Resources Manager oversees all HR functions to attract, develop, and retain a competent workforce while ensuring compliance with Malaysian labour laws and company policies. The role supports recruitment, training, employee relations, payroll, performance management, staff welfare, and HR administration, contributing to a positive service culture and successful hotel operations.

Key ResponsibilitiesRecruitment & Talent Management

• Plan and manage recruitment for all positions.
• Coordinate interviews, onboarding, and employee orientation.
• Develop succession planning and talent pipelines.

Performance & Training

• Manage probation, performance appraisals, and KPI reviews.
• Prepare annual training plans and coordinate employee development programmes.
• Maintain training records and HRD Corp compliance.

Employee Relations

• Foster positive employee relations and engagement.
• Handle grievances, disciplinary matters, and domestic inquiries.
• Organise staff welfare and recognition programmes.

Payroll & HR Administration

• Verify payroll accuracy and statutory contributions.
• Maintain personnel records, attendance, leave, and HR reports.
• Ensure confidentiality of employee information.

Compliance

• Ensure compliance with Employment Act, Industrial Relations Act, EPF, SOCSO, EIS, Income Tax, and other statutory requirements.
• Liaise with government authorities on HR matters.

HR Planning

• Prepare HR budgets and manpower plans.
• Monitor staff turnover, absenteeism, and recruitment effectiveness.
• Recommend improvements to HR policies and procedures.

Qualifications

• Bachelor's Degree or Diploma in Human Resources, Business Administration, Hospitality Management, or related field.
• Minimum 5 years' HR management experience, preferably in a hotel or resort.
• Strong knowledge of Malaysian labour laws, payroll, industrial relations, and HRD Corp.

Core Competencies

• Leadership and people management
• Communication and interpersonal skills
• Problem-solving and conflict resolution
• Planning and organisation
• Integrity and confidentiality
• Computer literacy (MS Office and HR systems)

Key Performance Indicators (KPIs)

• Staff turnover and retention
• Recruitment turnaround time
• Training completion
• Employee engagement
• Payroll accuracy
• HR compliance and audit results
• HR budget control

Authority

• Recommend recruitment, promotions, and disciplinary actions.
• Approve leave within delegated authority.
• Coordinate training programmes.
• Represent the resort in HR matters with relevant government agencies.

Benefits:

• Free parking
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development