- Islandwide (Singapore) Singapore

Working Location
Job Description
Responsibilities
Why Join Us? (Perks & Benefits)
We believe in taking care of the leaders who take care of our business and our people. Enjoy a rewarding leadership journey with an attractive compensation package:
Work-Life Balance: Productive 5-day work week.
Monthly Commission: Highly rewarding monthly sales incentive bonus based on restaurant performance targets.
Monthly Full Attendance Bonus: Rewarding your reliability, commitment, and leadership consistency.
Career Growth: Clear pathways for progression to multi-outlet management or corporate operations roles as we rapidly expand.
Key Responsibilities
As the Restaurant Manager, you are the driving force behind SKI’s daily success. You will oversee all front-of-house operations, lead the team, and ensure the business runs flawlessly. Your mission includes:
Team Leadership & Mentorship: Recruit, train, motivate, and mentor service crew members. Cultivate a positive, high-energy team culture rooted in genuine hospitality.
Service Excellence & Floor Management: Lead by example on the floor during peak hours. Ensure the team delivers flawless service, maintains high presentation standards, and manages table turnover efficiently without compromising guest satisfaction.
Financial & Sales Optimization: Drive the restaurant to hit monthly sales targets. Monitor labor costs, manage inventory, minimize wastage, and actively implement upselling strategies to maximize profitability.
Manpower Planning & Rostering: Manage staff scheduling and weekly rosters to ensure optimal floor coverage during peak and off-peak periods while respecting labor budgets.
Guest Relations & Escalation Management: Build strong rapport with regular guests and handle complex customer feedback or complaints with grace, professionalism, and quick problem-solving.
Compliance & Hygiene Oversight: Enforce strict compliance with food safety, cleanliness, and hygiene standards across all stations, ensuring the restaurant consistently passes internal and regulatory audits.
Administrative & Operational Control: Oversee day-to-day administration, including cash handling, POS system maintenance, supplier coordination, and stock replenishment.
Requirements
Minimum 2–3 years of experience as a Restaurant Manager or Assistant Manager in a high-volume, fast-paced F&B environment.
Strong leadership skills with a proven track record of managing, developing, and motivating a diverse team.
Excellent communication, interpersonal, and crisis-management skills.
Strong business acumen with a solid understanding of restaurant operations, labor optimization, and cost controls.
Proficiency in handling POS systems, inventory software, and basic administrative reporting.
A hands-on, proactive leader who thrives under pressure and enjoys working on the floor alongside the team.
Important Information
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