AIA Hiring! Full Time Assistant Manager, Reporting in WP Kuala Lumpur - Ricebowl

Provide ongoing support for the SAP BI system in relation to data modelling and monitoring. Ensure the SAP BI objects adhered to AIA standards.

• Perform BAU Activities – Incident, Service and Change Request:
  • Perform diagnosis / investigation / troubleshooting.
  • Perform configuration changes/ fixes to resolve incident.
  • Manage all assigned SNOW ticket pertaining to enquiries and incidents and deliver according to SLA target.
  • Develop & update Change Scope Analysis (CSA) and documentation i.e. Functional Specification Documentation (FSD).
  • Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary).
  • Prepare test scenarios & acceptance criteria.
  • Inform on readiness for Regression Test / Production deployment.
  • Close ticket upon successful Production deployment OR Close ticket upon receiving successful-deployment-confirmation from Integration Manager.
  • Perform Post Deployment Validation.
• Comply with GASC USC-Finance operational policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally of moderate to complex scenarios for SAP BI.
• Positive collaboration with all stakeholders on BAU related matters.
• Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as a GASC USC-Finance ambassador.
• Provide training for end users.
• Participate in project activities with mainly on BI focus.
• Be aware of business process improvements opportunities and to raise it to the team.
• May require standby and shift arrangements.
• Ensure that the daily data loading activity complete successfully.
• Ensure that all data and reports are up to date during month-end closing.
• Supporting Team Manager on work assignments as per required.

• Bachelor’s Degree in Information Technology/Systems, or Engineering or Business-related degree majoring in computing systems.
• More than 8 years of SAP BI experience.
• Experience with BW/4HANA landscape and Analysis for Office is a must.
• Experience troubleshooting complex HANA Calculation View and ABAP Routine.
• Knowledge of SAP FICO and Treasury modules will be an added advantage.

• SAP certification/training in SAP BI, BW/4HANA.