Uliao Pte. Ltd. Hiring! Full Time Ecommerce Live Operation in Selangor - Ricebowl

Industry: Beauty & Wellness (E-commerce)

Employment Type: Full-Time (5 days)

What You'll Need to Do:

1️⃣ E-Commerce & Platform Management

• Oversee daily operations on Shopify, Lazada, Shopee, TikTok, and other marketplaces.

• Develop and execute e-commerce strategies to boost sales and enhance brand visibility.

• Plan and optimize ad spent to maximize ROI and revenue growth.

• Track and analyze key performance metrics (sales, ROAS, CTR, conversion rates)

2️⃣ Product Listings & Merchandising

• Upload, optimize, and manage product listings with SEO-friendly descriptions and accurate specifications.

• Plan promotional campaigns, product bundling, and category merchandising to drive conversions.

• Conduct A/B testing and use data-driven insights to enhance product performance.

3️⃣ Live Stream Operation

• Set up and check equipment to ensure smooth live sessions.

• Manage and facilitate live-stream sessions to boost engagement and conversions.

• Run ads and promotions during live streams to attract more viewers.

• Troubleshoot technical issues quickly to keep the stream running smoothly.

• Engage with customers in real-time and work with the live host to answer questions in the comment section.

4️⃣Influencer Collaboration & Management

• Use affiliate tools to search for and engage with affiliate creators to promote our brands and products.

• Assist in setting performance goals and target plans for influencers conducting live sessions.

• Monitor and evaluate influencer campaigns, tracking key metrics such as engagement, conversions, and sales impact.

5️⃣ Customer Service & Inventory Coordination

• Collaborate with customer service teams to handle inquiries, complaints, and returns.

• Work with logistics and inventory teams to manage stock levels and ensure timely order fulfilment.

Qualifications:

• Bachelor’s Degree in Marketing, Business, E-Commerce, or a related field.

• 4+ years of experience in e-commerce, preferably in retail or consumer goods.

• Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Facebook, Instagram, TikTok).

• Strong ability to analyse data and make data-driven decisions.

• Result-driven, able to work in fast-paced environments and meet tight deadlines.

• Tech-savvy and multitasking skills to juggle multiple e-commerce operations seamlessly.

• Good command of English and Mandarin (Mandarin proficiency required when dealing with our counterparts and suppliers based in China)

• Experience managing regional or international e-commerce markets (Singapore, Malaysia, Indonesia) is a plus.

岗位职责：

• 全面主导直播流程，从策划到执行，确保直播过程顺畅并达到高质量呈现。

• 负责公司各大电商平台的整体运营与管理，包括 Facebook、Shopee、Lazada、TikTok 等。

• 负责产品优化、广告投放优化及商品搜索可见度提升，以增强品牌曝光度及搜索排名。

• 确保产品上架信息持续更新，内容准确且视觉呈现具吸引力，以吸引潜在客户。

• 分析电商关键绩效指标（如销售额、ROAS、CTR 等），提供可执行的洞察与建议，推动持续优化与业绩提升。

• 主动发掘机会并参与新项目或新方案的制定与执行，以最大化电商业务增长。

• 及时回复客户咨询，妥善管理评价与留言，维护良好的店铺评分与品牌形象。

• 与仓储及履约团队密切配合，确保订单处理顺畅及客户准时收货。

任职资格：

• 具备 2–3 年电商平台运营相关经验；欢迎优秀应届毕业生应聘。

• 拥有电子商务、市场营销、广告或相关领域的学士学位或以上学历。

• 具备销售导向思维，拥有良好的数据分析能力及营销活动策划能力。

• 熟悉各类付费广告工具与平台（如 Meta、Google、TikTok、Instagram、Shopee、Lazada 等）。

• 能够在快节奏环境中独立工作，同时具备良好的团队协作能力。

• 具备基础 Photoshop 操作能力。

• 精通英语及华语（双语能力）。

福利待遇：

• 五天工作制

• 年轻、有活力的工作环境

• EPF、SOCSO、EIS（公积金、社保、就业保险）

• 公司旅游

• 杂项津贴

• 清晰的职业发展与晋升空间

• 国际化/全球化发展机会

招聘说明：全职职位。