Your Physio Hiring! Full Time Business Operation Executive in WP Kuala Lumpur - Ricebowl

About the role

Your Physio Sdn. Bhd. is seeking a dedicated Business Operation Executive to join our growing team in Kuala Lumpur. We are looking for someone who is willing to spend time exploring the use of AI in the world of operations.

What you'll be doing

Operational Support

• Support the Head of Operations across business development, outlet operations, and licensing workflows as needed

• Help track outlet upkeep, renovation progress, and operational compliance

• Assist with ad-hoc operational projects as the business grows

Management Reporting & Decks

• Prepare weekly and monthly operational reports and management presentation decks

• Turn outlet performance data into clear, actionable insights — not just tables, but the story behind the numbers

• Maintain operational dashboards and trackers

Meeting Coordination

• Own the rhythm of weekly and monthly management meetings — agenda, materials, minutes, and follow-through on action items

• Ensure decisions made in meetings are tracked and closed out

Area Manager Coordination

• Act as the coordination point between the Head of Operations and our area managers

• Follow up to ensure outlet reporting is submitted accurately and on time

• Surface gaps, delays, or issues to the Head of Operations for action

• (Note: this is a coordination and reporting role — area managers report to the Head of Operations, not to this position)

What we're looking for

• 0–2 years of experience — fresh graduates welcome; retail, F&B, or multi-outlet chain operations experience is a strong advantage

• Strong Excel and PowerPoint skills — you can build a pivot table, clean messy data, and produce a clean management deck

• Data-comfortable — you enjoy working with numbers and can turn them into insight

• Organised and proactive — you chase things down and close loops without being told twice

• Good communicator — comfortable following up with people more senior than you, professionally and without friction

• Diploma or Degree in Business, Management, Administration, or any related field

• Growth-minded — you want a career in operations, not just a desk job

What we offer

• Competitive salary and bonuses

• Opportunities for professional development and career advancement

• Collaborative and supportive work environment

We believe you will thrive in this role if you are:

• Action-oriented & execution-driven

• Practical problem solver

• High ownership mindset
  

About us

Your Physio is a leading physiotherapy and rehabilitation clinic network in Malaysia, dedicated to helping individuals move freely without pain. With a patient-centric approach, we offer customized treatment plans tailored to each individual's condition, ensuring effective recovery. Our team of experienced physiotherapists conducts detailed assessments to understand the root causes of discomfort before initiating treatment, emphasizing genuine care and personalized attention.

Our clinic is experienced in treating musculoskeletal pain, scoliosis, sports physiotherapy, women's health and etc. while provides a wide range of specialized health treatments, including lung and chest, vertigo, acid reflux, and lymphatic drainage. Committed to holistic care, we incorporates useful home exercises into their treatment plans to accelerate recovery. Our welcoming and comfortable environment ensures that patients feel at ease throughout their healing journey.

With over 20 branches across Malaysia, including locations in the Klang Valley, Penang, and Johor, Your Physio ensures accessibility to quality physiotherapy services. Our clinics are staffed by top-rated and highly experienced physiotherapists who are passionate about restoring patients' health and mobility. Whether you're dealing with sports injuries, chronic pain, or post-surgical rehabilitation, Your Physio is equipped to guide you towards a pain-free life.

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