jobs in JESS Technology

全职 Customer Service Assistant - Officer 工作, 薪水, JESS Technology Selangor 公司招聘中 - Ricebowl

Customer Service Assistant - Officer

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工作地点

  • Puchong New Village Puchong Selangor Malaysia

职位描述

岗位职责

Join Us if you want to be part of OUR LEADERS in our Friendly and Supportive Team:

  • Malaysia Largest Factory Inverter Repair Company!

  • Award Winning Company! The 11th Malaysia Power Brand | 100 Most Influential Young Entrepreneur, Golden Bull Award,

  • Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine

  • Over 15 years of Strong Establishment! (KL, JB, Penang, N.S,  Ipoh, Batu Pahat, Thailand, Singapore)

  • RM 100,000 Personal Insurance Coverage for you!

  • Happy, Positive and Fun Working Environment.

We are looking for a motivated and customer-oriented individual to join our team.

  • In this role, you will be responsible for providing excellent customer service to our valued customers through a variety of channels, including phone, email, and walk-in.

Responsibilities:

  • Handle incoming, outbound calls and WA inquiry

  • Prepare Quo, Invoice & Reports

  • Manage Junior CS team to achieve daily SOP goal.

  • Update customer data and purchases in our system accurately and timely

Requirements:

  • Diploma or Admin related course (fresh grads are welcome to apply)

  • Good communication and reporting skills

  • Detail-oriented with good analytical skills, integrity, and a high degree of commitment

  • At least 3 year of working experience in a customer service role is a plus

Benefits:

  • Opportunity to work with a friendly and supportive team

  • Opportunities for professional development and growth

  • Positive and rewarding work environment

If you are a motivated and customer-oriented individual who is looking for a great opportunity to join a growing team, we encourage you to apply!

What we offer:

  • A supportive and collaborative work environment

  • Opportunities to learn and grow

  • A chance to make a difference in the lives of our customers

Why you'll love working with us:

  • We are a team of passionate and dedicated individuals who are committed to providing the best possible customer service

  • We value our employees and their contributions

  • We offer a variety of benefits and perks to make your work life more enjoyable

  • Join us today and start your new career with us!

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