Amazing Borneo Tours & Events Hiring! Full Time Key Accounts Manager (B2B) in Federal Territory - Ricebowl

Amazing Borneo is looking for a passionate and results-driven Key Accounts Manager (B2B) to strengthen our agent partnerships, drive revenue growth, and support the expansion of our B2B business.

If you have strong relationship management skills, a passion for sales, and experience in the travel or hospitality industry, we would love to hear from you.

Key Responsibilities

Key Account Management

• Manage and develop strong relationships with B2B agent accounts to drive sustainable revenue growth and long-term partnerships.
• Provide timely and solution-focused support to client enquiries, ensuring excellent service experience.
• Prepare quotations, process bookings, and ensure tour arrangements are delivered according to client expectations.
• Follow up on agent payments and coordinate closely with internal Finance and Reservations teams.
• Monitor agent sales performance, booking trends, and identify opportunities for account growth.
• Utilise internal systems and booking platforms to maximise sales opportunities.

Booking Coordination & Supplier Liaison

• Coordinate reservations with hotels, transport providers, attraction operators, and suppliers based on confirmed bookings.
• Work closely with Reservations and Operations teams to ensure smooth execution of tour arrangements.
• Verify supplier arrangements and address any service issues promptly.

Requirements

• Bachelor’s Degree in Business, Tourism, Hospitality, Marketing, or a related field.
• Minimum 2 years of relevant working experience in Key Account Management, Sales, Business Development, Travel, Hospitality, or related industries.
• Strong communication, negotiation, and relationship-building skills.
• Customer-focused with excellent attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with sales systems, booking platforms, or travel operations will be an added advantage.

Join us and be part of a team that creates meaningful travel experiences while building strong partnerships across the industry.

Interested candidates may submit their application via LinkedIn or send their resume to *************