Chef Wan Group Of Restaurants Hiring! Full Time Finance - IT Support in Federal Territory, Earn up to MYR 3,000 - Ricebowl

1. FIRST LEVEL SYSTEM SUPPORT

• Serve as initial point of contacts for all finance system-related queries, issues, and incidents reported by end-users
• Accurately log, track, and prioritize system issues using the designated ticketing system.
• Perform basic initial troubleshooting and diagnostics to resolve common user problems quickly.

2. ISSUE ESCALATION & LIASON

• Escalate complex or unresolved system issues to the appropriate departments or external system vendors.
• Act as the liaison between end-users and technical teams, ensuring clear communication regarding issue status and resolution timelines.

3. DATA INTEGRITY & SYSTEM HOUSEKEEPING

• Assist the finance team with basic data validation checks to ensure accuracy and completeness within the systems.
• Perform routine system housekeeping tasks, such as clearing temporary files, updating master data fields, and archiving old records, as directed by management.

4. ACCOUNT RECEIVABLE (AR) SUPPORT

• Assisting with customer statement generation and distribution.
• Supporting the filing and documentation of invoices and remittance advice.
• Helping to organize and manage AR records for audits or month-end close

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Free parking
• Meal allowance

Work Location: In person