jobs in Watson's Personal Care Stores Sdn Bhd

Watson's Personal Care Stores Hiring! Full Time Customer Service Assistant Supervisor @ BUKIT BINTANG in Federal Territory, Earn up to MYR 2,600 - Ricebowl

Customer Service Assistant Supervisor @ BUKIT BINTANG

MYR2,300 - MYR2,600 Per Month

Bukit Bintang, Federal Territory

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Working Location

  • Bukit Bintang Federal Territory Malaysia

Job Description

Responsibilities

Job Requirements

  • Minimum 2 years of customer service experience.
  • At least 1 years in a supervisory or team leadership role.
  • Strong leadership, coaching, and stakeholder management skills.
  • Experience in customer experience management and service quality monitoring.

Job Responsibilities

  • Lead and supervise the Customer Service team to deliver excellent customer experience.
  • Monitor team performance, service standards, and customer satisfaction.
  • Conduct coaching, training, and performance reviews.
  • Manage manpower planning, customer engagement activities, and service operations.

Pay: RM2,300.00 - RM2,600.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Experience:

  • Customer service: 1 year (Required)

Work Location: In person

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