Job description:
Agroz Group is a Malaysian Agritech company specializing in indoor vertical farming—designing, building, operating, and selling controlled-environment agriculture farms, as well as growing and distributing fresh produce locally. We integrate with technology (software, AI, IoT), sustainability (soil-free, water-efficient, pesticide-free), and education/awareness (urban farm in a mall) to disrupt traditional farming models and enhance food security, local freshness, and supply-chain efficiency.
Key Responsibilities
1. Performance Management
- Develop, implement, and maintain performance management frameworks, KPIs, and scorecards across operations teams.
- Track operational KPIs (productivity, yield, wastage, cost efficiency, attendance, compliance, service levels).
- Prepare weekly, monthly, and quarterly performance reports for management review.
- Analyse data trends, identify performance gaps, and recommend corrective actions.
- Support management in target setting, performance reviews, and improvement plans.
- Ensure alignment between individual/team KPIs and overall business objectives.
2. Operations Management
- Coordinate and monitor day-to-day operational performance across farms, outlets, and operational units.
- Support the development, review, and enforcement of Standard Operating Procedures (SOPs).
- Work with operations leaders to improve workflow efficiency, manpower utilization, and process consistency.
- Identify operational risks, bottlenecks, and inefficiencies and propose improvement initiatives.
- Support new outlet/farm setup, operational rollouts, or process changes when required.
3. Continuous Improvement & Projects
- Lead or support process improvement initiatives (cost optimisation, productivity improvement, waste reduction).
- Drive data-based decision making by improving reporting accuracy and visibility.
- Participate in cross-functional projects involving Operations, HR, Finance, and Technology.
- Support implementation of digital tools or systems related to operations and performance tracking.
4. Stakeholder & Team Collaboration
- Act as a liaison between management and operations teams to ensure clarity of expectations and performance standards.
- Collaborate with HR on manpower planning, performance review cycles, and capability development.
- Support management in preparing presentations, reports, and updates for leadership meetings.
Key Performance Indicators (KPIs)
- Achievement of operational KPIs and targets
- Accuracy and timeliness of performance reporting
- Reduction in operational inefficiencies and costs
- SOP compliance rate
- Improvement in productivity and performance trends
- Successful delivery of improvement projects
Requirements & Qualifications
Education
- Bachelor’s Degree in Business Administration, Operations Management, Industrial Engineering, Agriculture Management, or related fields.
Experience
- 3–6 years of experience in operations management, performance management, business analytics, or operational excellence.
- Experience in agriculture, retail, FMCG, manufacturing, or operations-heavy environments is an advantage.
- Hands-on experience in KPI tracking, reporting, and process improvement.
Job Type: Full-time
Pay: RM2,200.00 - RM3,000.00 per month
Benefits:
Ability to commute/relocate:
- Damansara: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How long will be your notice (if you have any)
- How much will be your current basic and allowance if any?
- How much is your expected salary if you are shortlisted for this role?
Experience:
- Performance Management: 1 year (Required)
Work Location: In person