Page Outsourcing Hiring! Full Time Software Support Engineer in Federal Territory - Ricebowl

The Software Support Engineer will play a pivotal role in supporting and maintaining software systems within the transport & distribution industry, ensuring seamless functionality and user satisfaction. This permanent position is based in Kuala Lumpur and requires strong technical skills to resolve system issues effectively.

Client Details

Our client haven't just been in the business of supply chain; they have been in the business of re-imagining connections between people and the products they love to create a better future

Description

• Investigate, diagnose, and resolve complex software-related issues across global platforms and applications.
• Work closely with Product Engineering, Quality Assurance, Cloud Operations, and DevOps teams to resolve incidents and maintain system stability.
• Monitor system performance, application availability, and infrastructure health to proactively identify areas for improvement.
• Develop and maintain knowledge base articles, troubleshooting resources, and operational procedures.
• 24/7 support

Profile

A successful Software Support Engineer should have:

• Strong problem-solving and troubleshooting skills, particularly within distributed systems, APIs, and microservices environments.
• Exposure to DevOps methodologies, CI/CD pipelines, and automation practices is beneficial.
• Azure and SQL experience is a much
• Experience in scripting - Bash, Poweshell

Job Offer

• The People! The Work! The Environment
• Competitive Salary: we offer a salary that reflects your experience, and expertise
• Work-Life Balance: Hybrid Working - 3 days in office, 2 days from home
• Professional Growth: access to ongoing training
• Inclusive Environment: we prioritize diversity and inclusion, ensuring everyone feels welcome and valued.
  

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Arshanaa Lechumi on +*************7.