Medical Service Executive
Location: Puchong, Selangor
About the Role
We are looking for a proactive and customer-focused Medical Service Executive to join our team. This role supports both our clinic operations and corporate healthcare services, ensuring a smooth experience for patients and corporate clients.
Key Responsibilities
- Manage patient registration, appointments, and billing.
- Provide excellent customer service to walk-in patients and corporate clients.
- Coordinate health screening programmes and corporate medical services.
- Liaise with doctors, laboratories, and corporate HR representatives.
- Handle enquiries via phone, WhatsApp, and email.
- Prepare quotations, invoices, reports, and other administrative documents.
- Maintain accurate patient records and clinic documentation.
- Support daily clinic operations and ensure efficient service delivery.
Requirements
- Diploma or Bachelor's Degree in any relevant field.
- Experience in a clinic, hospital, healthcare, or customer service environment is an advantage.
- Strong communication and organisational skills.
- Able to multitask and work in a fast-paced environment.
- Proficient in Microsoft Office and comfortable learning clinic management systems.
- Positive attitude, responsible, and a team player.
Why Join Us?
- Career growth opportunities
- Supportive and collaborative work environment
- Exposure to both clinical operations and corporate healthcare services
- Training and development provided
Apply now and be part of our growing healthcare team!