** Preferred Singaporean/PR **
Key Responsibilities
Handle customer & agent enquiries (email / WhatsApp)
Provide shipment status updates (ETD / ETA / cargo status)
Assist in airfreight booking and coordination
Liaise with warehouse, drivers, and operations team
Prepare and check shipping documents (MAWB / HAWB / invoice)
Monitor shipment progress and follow up
Perform data entry and basic administrative tasks
Support billing and job costing checks
Requirements
No experience required (training provided)
Basic computer skills (Microsoft Office)
Good communication skills
Able to work in fast-paced environment
Preferred Traits
Responsible and willing to learn
Attention to detail
Able to multitask
Team player with positive attitude
Working Hours
Mon–Fri: 9:00am – 6:00pm
Sat: 9:00am – 1:00pm