全职 Data Centre Network Engineer - Technician 工作, 薪水, Millennium Technology Services Johor 公司招聘中 - Ricebowl

Data Centre Network Engineer / Technician

Location: Johor Bahru, Malaysia

Employment Type: 12-month renewable contract, 5 days work week, 9am to 6pm

Client Environment: Data Centre / Network Infrastructure Operations

Job Summary

We are looking for a hands-on Data Centre Network Engineer / Technician to support network infrastructure operations within a data centre environment.

The ideal candidate should be strong in network troubleshooting, switch/router configuration, VLANs, subnetting, routing/switching, firewall basics, fibre connectivity, and data centre operational support. Candidates with CCNA or above will be strongly preferred.

This role is suitable for candidates with experience as a Network Engineer, NOC Engineer, Data Centre Network Technician, Network Support Engineer, or Infrastructure Engineer who are comfortable working in a hands-on data centre environment.

Key Responsibilities

Support daily data centre network operations, including network troubleshooting, configuration support, connectivity validation, incident response, and infrastructure support.

Configure and troubleshoot network devices such as switches, routers, firewalls, access switches, wireless devices, and related network equipment.

Support VLAN configuration, trunk/access ports, IP addressing, subnetting, gateway verification, routing/switching issues, NAT/VPN/firewall rule support, and basic Layer 2 / Layer 3 troubleshooting.

Perform fibre and copper connectivity support, including cable tracing, patching, labelling, SFP/QSFP replacement, link validation, loopback testing, and coordination with network teams.

Assist in network deployment, migration, firmware upgrade, patching, maintenance windows, and change activities within the data centre environment.

Troubleshoot network issues such as link failure, port error, VLAN mismatch, IP conflict, wrong gateway, subnet issue, latency, packet loss, routing issue, and access connectivity problems.

Support data centre floor activities including rack & stack, cable management, equipment installation, hardware checks, remote hands, asset tracking, and physical infrastructure verification.

Work closely with Network Engineers, Data Centre Operations, Facilities, vendors, contractors, and customers to resolve incidents and support project delivery.

Follow MOPs, SOPs, change management procedures, maintenance windows, safety procedures, access control, and data centre operational standards.

Maintain accurate documentation for network devices, port mapping, IP allocation, cabling, asset inventory, incident reports, and change activities.

Requirements

Diploma or Degree in IT, Computer Networking, Telecommunications, Electrical/Electronic Engineering, or related field.

Minimum 2 to 5 years of experience in network support, NOC, data centre network operations, infrastructure support, field network engineering, or related environment.

Hands-on knowledge of:

• TCP/IP, subnetting and IP addressing
• VLANs, trunk and access ports
• Routing and switching
• DNS, DHCP, NAT and VPN
• Layer 2 / Layer 3 troubleshooting
• Switch/router/firewall configuration
• Fibre/copper cabling and connectivity testing

Experience with network devices such as Cisco, Aruba, Huawei, Juniper, Fortinet, Palo Alto, MikroTik, Dell or similar.

Able to troubleshoot practical network scenarios involving gateway reachability, subnet mismatch, VLAN issue, STP/LAG issue, blocked ports, routing path failure, and failover scenarios.

Familiar with monitoring and troubleshooting tools such as SolarWinds, PRTG, Zabbix, Grafana, Wireshark, ping, traceroute, ipconfig/ifconfig, show commands, console access, or similar.

Comfortable supporting both network configuration/troubleshooting and hands-on data centre floor activities.

CCNA or equivalent network certification is strongly preferred. CCNP, JNCIA, HCIA/HCIP, Fortinet or similar certifications will be advantageous.

Preferred Experience

Experience in data centre, colocation, hyperscale, telecom, ISP, NOC, managed services, or enterprise network environments.

Exposure to fibre patching, cross-connects, structured cabling, OTDR/Fluke testing, SFP/QSFP modules, patch panels, meet-me-room connectivity, and cable documentation.

Basic understanding of data centre operations such as rack & stack, remote hands, smart hands, DCIM, asset management, power/cooling awareness, and access control.

Basic Linux or Windows server troubleshooting will be an added advantage.