Shilla Travel Retail Pte Ltd Hiring! Full Time Retail Supervisor in Southeast (Singapore), Earn up to SGD 3,600 - Ricebowl

Job Description

Manage all Frontline Staff assigned

• Be a Leader to motivate and guide team members in becoming true Shilla Ambassadors
• Drive sales and work on sales initiatives to maximize sales potentials to achieve sales targets
• Handle all employee disciplinary matters, provide counselling and enforce disciplinary actions
• Ensure compliance of SOPs of selling standards, customer service quality and attitudes, grooming matters and adherence to all established operational policies and procedures
• Handle rostering and manpower planning

Sales Reports and Targets

• Prepare all required sales reports and forecasting for assigned terminal
• Customer Service
• Work closely with Customer Service Team to manage and resolve customer-related feedback

KEY REQUIREMENTS & COMPETENCIES

• Minimum GCE ‘O’ Level
• Prior experience in Cosmetic and Perfume sales in a Supervisory capacity, with passion in the industry
• Experience in travel retail background preferred
• Excellent communication and interpersonal skills with a pleasant personality
• Strong customer service mentality, proactive and willing to learn attitude
• Able to perform retail operational hours, including weekends and public holidays
• Must be comfortable to work in Changi Airport

Job Types: Full-time, Permanent

Pay: $3,000.00 - $3,600.00 per month

Benefits:

• Dental insurance

Work Location: In person