- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Job Title: Admin Clerk cum IT & Facilities Assistant
Job Descriptions:
Administrative Support:
1. Provide administrative assistance to the credit recovery team, including managing calendars, scheduling appointments, and organizing meetings.
2. Prepare and distribute correspondence, reports, and documents related to credit recovery activities.
3. Maintain and update filing systems, databases, and records related to debt collection efforts.
Communication Coordination:
1. Act as a liaison between the credit recovery team and internal or external stakeholders, including clients, debtors, and legal representatives.
2. Answer phone calls, respond to inquiries, and relay messages promptly and professionally.
3. Draft and distribute internal and external communications, including emails, letters, and memos.
Documentation and Recordkeeping:
1. Ensure accuracy and completeness of documentation related to debt collection efforts, including payment arrangements, correspondence, and legal documents.
2. Maintain confidentiality and security of sensitive information in accordance with company policies and regulatory requirements.
Data Entry and Reporting:
1. Assist in data entry tasks, including updating customer information, payment records, and collection notes in the company's database or CRM system.
2. Generate reports and prepare statistical summaries of credit recovery activities for management review.
IT Support
1. Provide first-level IT support to employees.
2. Set up computers, laptops, printers, and peripherals.
3. Install and configure Windows, Microsoft Office, printers, scanners and antivirus software.
4. Troubleshoot basic hardware, software, printer and network issues.
5. Manage company email accounts and user access.
6. Maintain IT asset inventory.
7. Coordinate with external IT vendors.
8. Ensure routine data backup procedures.
Facilities Management
1. Ensure the office is clean, organized, safe and functional.
2. Coordinate preventive maintenance for air-conditioning, electrical systems, lighting, plumbing, CCTV and access control systems.
3. Liaise with maintenance contractors.
4. Monitor office facilities and arrange repairs.
5. Support workplace safety initiatives.
Requirements:
1) Malaysian ONLY.
2) Min STPM/ DIPLOMA and above.
3) Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
4) Excellent organizational skills with the ability to prioritize tasks and manage multiple assignments simultaneously.
5) Strong attention to detail and accuracy in data entry and recordkeeping.
6) Ability to work independently with minimal supervision and collaborate effectively within a team environment.
7) Knowledge of debt collection practices, regulatory requirements, and confidentiality protocols is an advantage.
Salary Package & Benefits:
1) Basic Salary (Start on RM1,800.00 – RM2,000.00).
2) Annual Bonuses (Depend on performance).
3) Annual vacation package (For excellent performance employees).
Location:
Wisma Mutiara, Pudu, Kuala Lumpur.
Interested? Kindly Contact (Whatsapp ONLY)
En. Ikhwan (*************6)
Pay: RM1,800.00 - RM2,000.00 per month
Work Location: In person
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