Hays Hiring! Full Time Operation Engineer L2 in Federal Territory - Ricebowl

Your new company

Having built a strong reputation in the UK market, the company is now launching its operations in Malaysia with ambitious plans to expand throughout the region. Joining at this stage means being part of a pioneering team with the agility of a startup and the stability of an established international business. It's an exciting opportunity for professionals who are passionate about growth, innovation, and making a meaningful impact in a rapidly evolving environment.


Your new role

You'll own the operational health of users' environments end-to-end: reliability, performance, and the experience of the user. When incidents hit - you'll lead them through to resolution and dig into the root cause. You will have to improve automation so recurring work gets easier for everyone and mentoring less experienced colleagues through pairing and review.

What you'll need to succeed

• At least 4 years of solid operational and incident management experience.
  
• Experienced in helpdesk operations.
  
• Familiar with ITIL processes.
  
• Experience in networking fundamentals or any database platform.
  
• Domain experience in the energy / oil&gas sector preferred.
  

What you'll get in return

• Flexible working arrangement
• Competitive salary
• Great learning opportunity
• Career Progression

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to *************