- Kuala Lumpur Federal Territory Malaysia
Michael Page Hiring! Full Time Order Processing Japanese Speaker in Federal Territory - Ricebowl
Share
Save
Working Location
Job Description
Responsibilities
- Exposure to regional processes & systems
- Collaborative environment & career growth
Our client is a well-established multinational corporation (MNC) operating within the industrial and manufacturing sector, with extensive operations across global markets.
Job Description
- Manage end-to-end order processing, from order receipt through fulfilment.
- Act as the primary contact for Japanese-speaking customers regarding orders and enquiries.
- Monitor order status and coordinate with supply chain, logistics, and other internal teams.
- Resolve order discrepancies, delivery issues, and customer concerns promptly.
- Maintain accurate customer and order records within ERP systems.
- Ensure service level agreements and internal processes are consistently met.
- Support continuous improvement initiatives within customer operations.
- Business-level proficiency in Japanese (min JLPT N2) and English (written and spoken).
- Experience in order management, customer service, customer operations, or sales support.
- Strong communication and stakeholder management skills.
- Detail-oriented with excellent organisational abilities.
- Comfortable working in a fast-paced, process-driven environment.
- ERP experience (SAP preferred) would be advantageous.
- Annual salary: RM60,000 - RM120,000
- Exposure to regional and international stakeholders.
- Structured training and career development opportunities.
- Collaborative and professional working environment.
- Competitive benefits package.
Quote job ref: JN-*************
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More