Asador Singapore Hiring! Full Time Guest Relations Executive in - Ricebowl

Company Description Asador Singapore is a hospitality-focused establishment committed to delivering memorable dining experiences through attentive service and high-quality offerings. Located in Singapore, the venue emphasizes warm, professional guest engagement and a welcoming atmosphere. The team works collaboratively to ensure that every guest feels valued from arrival to departure. Asador Singapore encourages continuous improvement, professionalism, and a strong service mindset in all team members.

Role Description The Guest Relations Executive is a full-time, on-site role based in Singapore. This position is responsible for welcoming guests, managing reservations, and ensuring a smooth check-in and seating process. The Guest Relations Executive responds to inquiries, handles phone and in-person bookings, and coordinates with the service team to meet guest expectations. Daily tasks include maintaining the reception area, addressing guest concerns in a timely manner, and promoting special offerings or events. The role requires consistent professionalism, a friendly demeanor, and a commitment to delivering exceptional customer service throughout each guest’s visit.

Qualifications

• Strong Guest Relations and Customer Service skills, with a focus on creating positive and memorable guest experiences.
• Excellent Communication abilities, including clear spoken and written communication, and active listening skills.
• Experience with Receptionist Duties, such as greeting guests, managing reservations, and handling inquiries and bookings.
• Sales skills to promote specials, events, and offerings, and to support upselling where appropriate.
• Previous experience in hospitality, restaurants, or front-of-house roles is preferred.
• Ability to remain calm under pressure, handle multiple tasks, and resolve issues professionally.
• Comfort with basic computer systems and reservation or POS software.
• Availability to work evenings, weekends, and public holidays as required by the business.