BASF Asia-Pacific Service Centre Sdn. Bhd. Hiring! Full Time Import Export, Trade Documentation (Senior Executive) in Federal Territory - Ricebowl

Objectives of the Position

Execute the customer order management, purchase order management processes and will lead continuous improvement topics with a consistent high level of service across South America.

Main Areas of Responsibilities and Key Activities

Projects and Processes

• Lead to initiate continuous improvement topics and encourage teams to participate example small group initiatives, Lean initiatives
• Participate in User Acceptance Test activities & identify Business Unit Specific requirements within the stipulated timelines.
• Train the team on system and process changes
First level contact for escalation of Master Data and any other order fulfillment issues with regards to SAP Processes

Operations & Performance

• Execute the Customer Order Management and purchase order management set up in KL Hub with the different models & interfaces
• Processing of sales and purchase orders from various customers in a timely manner
• Service contact for assigned countries – monitor order status and provide update information to the countries and customers
• BL draft checking (for LC orders, 3rd party supplier orders and key customer orders)
• Manage Insurance Certificate (if necessary)
• Follow up BL receipt status based on ETD
• Collection of Original Bill of Lading and other documents from goods suppliers
• Provide full and accurate required documents to customers
• Upload / maintain documents in SAP for audit trail
• Support documents for internal and external audit purpose
• Register all and follow-up all non-conformances in the NCM system to ensure a quick and efficient customer response
• Participate proactively in new workflow for on time & accurate documents
• Support operational KPIs and ensure that delivery capability and reliability of all orders
Ensure that a minimum internal cycle time of order processing is achieved by improving the process wherever possible

Job Requirements

• Degree in Business Administration or equivalent, supply chain management, logistics
• Minimum 2-3 years relevant experience in supply chain management, including hands-on experience in order management and shipping document handling
• Supply Chain Management / process knowledge, strong SAP (SD module) experience, operational order management, foreign documentary trade, analytical thinking, good communication skills.