Esker Asia Hiring! Full Time Instructional Designer in Federal Territory - Ricebowl

Esker is a worldwide leader in AI-driven process automation software, helping financial and customer service departments digitally transform their source-to-pay (S2P) and order-to-cash (O2C) cycle. Companies use our cloud-based solutions to drive greater efficiency, accuracy, visibility and cost savings throughout their S2P and O2C processes.

Instructional Designer (Based in Kuala Lumpur, Malaysia)

Overview

We are seeking an Instructional Designer/Developer to build and deliver engaging learning experiences. This role focuses on course development, technical implementation, and integrating learning into the sales technology ecosystem.

Key Responsibilities

• Develop e-learning courses using Articulate tools
• Generate SCORM-compliant content for LMS deployment
• Create assessments, quizzes, and interactive activities
• Work with video content and multimedia assets
• Embed training in sales platforms (Highspot, Salesforce, more) as needed
• Collaborate with SMEs to refine and structure base course content
• Support agile development processes (ADDIE, SAM)
• Assist in certification program delivery

Must-Have Skills & Experience

• Minimum 3 years of instructional design/development experience
• Experience with Articulate Rise and/or Storyline
• Experience creating SCORM-compliant training
• Ability to work with video and multimedia tools
• Experience building assessments and interactive learning experiences
• Strong collaboration skills with SMEs and stakeholders
• Familiarity with LMS and LxP platforms
• Basic understanding of SaaS and GTM processes
• Experience coding learning interactions and interactivity using illustrations, embeddable content areas, knowledge checks, videos, drag and drop, click and reveal, others
• Experience with voice over and synchronization, localization, and language translation

Nice-to-have Skills & Experience

• Experience integrating learning into sales tools (Salesforce, Teams channels, etc.)
• Knowledge of HTML/CSS or learning technologies
• Experience supporting sales enablement or customer-facing teams

Languages

• Fluency in English is required.
• Knowledge of Mandarin, Cantonese, or French is a plus.