jobs in Entermind AI

Entermind AI Hiring! Full Time AI Engineer in Federal Territory - Ricebowl

AI Engineer

Entermind AI

Undisclosed

KL City, Federal Territory

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Working Location

  • Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

ABOUT THE ROLE

We are looking for an experienced AI Engineer to design, build, deploy, and operate production-grade AI applications powered by Large Language Models (LLMs). The ideal candidate has hands-on experience taking AI solutions from prototype to production, with a strong understanding of modern AI infrastructure, Retrieval-Augmented Generation (RAG), evaluation frameworks, observability, and cloud AI platforms.

You will work closely with product managers, software engineers, and platform teams to build scalable, reliable, and secure AI-powered products.


KEY RESPONSIBILITIES:

AI Application Development

  • Design, develop, and deploy production-ready AI applications using Large Language Models (LLMs).
  • Own the complete AI application lifecycle—from experimentation and development to deployment, monitoring, and continuous improvement.
  • Build scalable AI systems capable of handling real-world production traffic with high reliability and low latency.
  • Collaborate with cross-functional teams to convert business requirements into AI-powered solutions.


Production AI & LLM Engineering

  • Build and optimize Retrieval-Augmented Generation (RAG) pipelines for enterprise use cases.
  • Develop robust document ingestion pipelines supporting structured and unstructured data sources.
  • Implement embedding pipelines, vector databases, chunking strategies, metadata enrichment, and retrieval optimization.
  • Design prompt engineering strategies and optimize prompt performance across different LLMs.
  • Fine-tune open-source or proprietary LLMs where appropriate to improve domain-specific performance.
  • Optimize inference cost, latency, throughput, and response quality.


AI Infrastructure & Platform Engineering

  • Work with cloud AI platforms such as AWS AI/Bedrock, Azure AI Foundry, Google Vertex AI
  • Integrate managed AI services with enterprise applications.
  • Build scalable inference pipelines and model-serving infrastructure.
  • Configure secure access to AI services, APIs, and enterprise data sources.


AI Evaluation & Quality Assurance

  • Design and implement automated evaluation frameworks for LLM applications.
  • Define and monitor AI quality metrics including Faithfulness, Relevance, Groundedness, Hallucination Detection, Answer Correctness, Latency and Cost Per Request.
  • Build offline and online evaluation pipelines.
  • Perform A/B testing and continuously improve AI application performance using evaluation insights.


AI Observability & Monitoring

  • Implement end-to-end observability for AI systems.
  • Monitor Model Performance, Prompt Quality, Retrieval Effectiveness, Token Usage, Latency, Error Rates, Cost, User Feedback.
  • Build dashboards, alerts, and monitoring pipelines for production AI applications.
  • Identify and troubleshoot production issues affecting AI application quality.


AI Gateway & Optimization

  • Implement AI gateways for routing requests across multiple LLM providers.
  • Build intelligent fallback mechanisms and model routing strategies.
  • Implement semantic caching and response caching to reduce latency and inference costs.
  • Optimize token utilization and API usage.


Data Ingestion & Knowledge Systems

  • Design scalable ingestion pipelines for enterprise knowledge bases.
  • Process PDFs, Office documents, web content, databases, APIs, and other structured/unstructured sources.
  • Build data transformation, indexing, and synchronization pipelines.
  • Ensure data quality, freshness, and governance within AI systems.


Software Engineering & APIs

  • Develop RESTful APIs to expose AI capabilities.
  • Integrate AI services with existing enterprise applications.
  • Collaborate with frontend developers to build intuitive AI-powered user experiences.
  • Follow software engineering best practices, including testing, version control, CI/CD, and code reviews.


DevOps & Cloud Deployment

  • Deploy AI applications using modern cloud-native practices.
  • Build CI/CD pipelines for AI workloads.
  • Manage infrastructure, scalability, security, and production releases.
  • Collaborate with DevOps teams to ensure high availability and operational excellence.


MANDATORY QUALIFICATIONS

  • Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
  • Proven experience building, deploying, and operating at least one production AI application.
  • Demonstrated experience monitoring and supporting AI applications in production environments.
  • Hands-on experience with AI data ingestion pipelines, AI evaluation frameworks, AI observability and monitoring.
  • Experience with at least one major AI cloud platform such as AWS (including Bedrock or SageMaker), Azure AI Foundry, Google Vertex AI.
  • Strong understanding of LLM fine-tuning techniques, Production-grade Retrieval-Augmented Generation (RAG), AI caching strategies, AI gateways and model routing, Evaluation methodologies, Observability and monitoring.
  • Experience working with vector databases, embeddings, and semantic search.
  • Strong software engineering fundamentals with proficiency in Python.
  • Experience building and consuming REST APIs.
  • Familiarity with Git, CI/CD, containerization, and cloud-native development.


GOOD TO HAVE

  • AWS Certified Developer – Associate or higher (or equivalent Azure/GCP certification).
  • Experience with cloud infrastructure, Kubernetes, Docker, and infrastructure-as-code.
  • Experience deploying AI applications at scale.
  • Knowledge of frontend technologies (React, Angular, Vue.js, or similar).
  • Experience integrating AI applications with enterprise systems.
  • Familiarity with agentic AI frameworks such as LangGraph, AutoGen, CrewAI, Semantic Kernel, or similar.
  • Experience with LLMOps tooling such as LangSmith, Arize Phoenix, MLflow, Weights & Biases, Promptfoo, or similar.
  • Knowledge of AI security, guardrails, responsible AI, and governance practices.
  • Experience optimizing AI systems for cost, latency, scalability, and reliability.


PREFERRED EXPERIENCE

  • 2–4+ years of software engineering experience with at least 1 years focused on production AI/LLM applications.
  • Experience delivering enterprise-grade AI solutions from proof of concept through production.
  • Strong understanding of distributed systems, cloud architecture, and scalable application design.
  • Ability to balance AI quality, operational cost, performance, and user experience when designing solutions.

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