Ottotree Hotels & Resorts Hiring! Full Time Finance Manager, Operation Manager, Facilities Manager in Johor - Ricebowl

Company Description Ottotree Hotels & Resorts operates Hako, a new kind of lifestyle hotel brand designed to make everyday luxuries accessible and affordable. Founded in 2017, the group has built a reputation for offering comfortable, well-designed stays paired with vibrant social and leisure experiences. Hako properties serve as integrated leisure centers where guests can sleep, eat, drink, sing, and relax under one roof. The group partners closely with local producers and businesses, creating a one-stop destination that reflects and supports the surrounding community. Team members join a growing hospitality brand that values thoughtful design, warm service, and memorable guest experiences.

Role Description The Finance Manager, Operations Manager, and Facilities Manager roles are full-time, on-site positions based at Ottotree Hotels & Resorts in Johor Bahru. The Finance Manager oversees financial planning, budgeting, reporting, and cost control, ensuring accurate records, compliance with policies, and support for strategic decisions. The Operations Manager manages day-to-day hotel operations, including front office, housekeeping, F&B coordination, and guest services, while optimizing workflows, maintaining service standards, and leading cross-functional teams. The Facilities Manager is responsible for the maintenance, safety, and functionality of the hotel’s buildings, equipment, and systems, including preventive maintenance, vendor coordination, and adherence to health and safety regulations. All three roles collaborate closely to support smooth operations, positive guest experiences, and sustainable business performance.

Qualifications

• Strong financial management and analysis skills, including budgeting, forecasting, cost control, and financial reporting for the Finance Manager role.
• Proven operations management capabilities, such as team leadership, workflow optimization, guest service oversight, and coordination across hotel departments for the Operations Manager role.
• Facilities and maintenance expertise, including building systems knowledge, preventive maintenance planning, vendor management, and compliance with safety and regulatory standards for the Facilities Manager role.
• Solid understanding of hospitality industry practices, hotel operating procedures, and customer-centric service principles across all three roles.
• Excellent communication, problem-solving, and decision-making skills, with the ability to lead diverse teams and collaborate with internal and external stakeholders.
• Strong organizational and time-management abilities, with attention to detail and capability to handle multiple priorities in a fast-paced environment.
• Proficiency with relevant software tools (e.g., financial systems, property management systems, maintenance management software, and MS Office).
• Bachelor’s degree in Finance, Accounting, Business, Hospitality Management, Engineering, or a related field; relevant professional certifications and prior hotel or resort experience are advantageous.