Commerz Global Service Solutions Hiring! Full Time Data Backup - Restore Administrator (Specialist) in Pulau Pinang - Ricebowl

Work Arrangement:

EMEA Hours 08:00 – 17:00 (UTC +01:00) or Malaysian Hours from 3:00PM - 12:00AM.

You may need to support on-call and out of hours support.

Key Responsibilities

• Support the daily operation, monitoring, and administration of enterprise backup and recovery systems.
• Execute and maintain backup policies, schedules, retention rules, and restore procedures according to internal standards.
• Perform and assist with restore activities for systems and applications, including participation in disaster recovery tests.
• Monitor backup jobs, identify errors, and support incident resolution in coordination with senior team members.
• Assist in performance and capacity checks of backup environments and contribute to optimization measures.
• Support upgrades, migrations, and implementation of new backup solutions under guidance from senior staff and architects.
• Maintain and update operational documentation, runbooks, and procedures related to backup and recovery.
• Work closely with internal customers and application owners to understand and support their backup and restore requirements.
• Provide out-of-hours and on-call support in exceptional cases, in coordination with the senior team.

Skills and Qualifications

• Solid experience in enterprise data backup and recovery administration (minimum 5 years of professional experience).
• Good understanding of agent-based backup concepts (e.g., Exchange, MS SQL, Oracle) and snapshot-based backup and restore.
• Good knowledge of Red Hat Enterprise Linux and Windows operating systems.
• Knowledge of Rubrik and Versity/ScoutAM is an advantage; experience with other enterprise backup tools is beneficial.
• Basic knowledge of Bare Metal Restore (BMR) concepts is a plus.
• Experience in IT operations with responsibility for systems and/or operational processes.
• Familiarity with ITIL-based IT service management processes (incident, problem, change, request) is an advantage.
• Good analytical and troubleshooting skills in backup and restore environments.
• Advanced English communication skills, spoken and written; German is an advantage.

Programming & Automation Skills

• Basic programming skills in Python.
• Basic experience with Ansible for automation and configuration management.
• Knowledge of the Ansible Automation Platform (AAP) is a plus.

What we offer:

• Hybrid working arrangement
• 21 days Annual Leave (Prorated)
• Medical Benefits for Employee, Spouse & Child
• Insurance Coverage
• Public Holiday in Lieu
• Flexible Spending Account
• EPF contribution rates will be increased after complete 3, 6, 10, and 14 years of service.
• A key role in shaping bank‑wide capacity management in a global organization
• Exposure to international stakeholders across Asia, Europe and America
• Office reachable by public transport
• Opportunities to drive conceptual work, influence strategy and work with modern tooling
• Professional development in a global banking group with strong focus on risk management and compliance