T & G Metal Industries Sdn. Bhd. Hiring! Full Time Sales Coordinator in Selangor - Ricebowl

Job Description

We are an established sheet metal fabrication and OEM metal manufacturing company with over 30 years of experience. We specialize in laser cutting, CNC bending, stamping, welding, machining, and metal assembly, supplying precision metal components and assemblies to local and international customers.

We are looking for a responsible and organized Sales Coordinator to coordinate customer orders from purchase order (PO) receipt through to delivery. No prior experience is required. Training will be provided.

Key Responsibilities

• Receive and process customer Purchase Orders (POs).
• Review customer order requirements and create production orders in the ERP system.
• Coordinate and distribute order information and production quantities to Planning, Production, Purchasing, Warehouse, Quality, and other relevant departments.
• Monitor order progress and follow up with internal teams to ensure production and delivery schedules are achieved.
• Communicate with customers regarding order status, delivery schedules, shipment arrangements, and any changes.
• Coordinate delivery postponements, expedited deliveries, and other schedule adjustments with both customers and internal departments.
• Work closely with Planning, Production, Purchasing, Warehouse, and Logistics to resolve order-related issues.
• Ensure all customer requirements and delivery commitments are communicated accurately throughout the organization.
• Maintain accurate order records, documentation, and ERP data.
• Support continuous improvement of the order fulfillment process to enhance customer satisfaction.

Qualifications

• No prior experience is required. Training will be provided.
• Good communication and interpersonal skills.
• Organized, responsible, and detail-oriented.
• Able to multitask and work in a fast-paced environment.
• Basic knowledge of Microsoft Office (Excel, Word, and Outlook).
• Experience with ERP systems is an advantage but not required.
• Good command of English and Mandarin. Bahasa Malaysia is an added advantage.