ESSEM GROUP Hiring! Full Time Information Technology - System Engineer - 4K to 5K in Selangor - Ricebowl

Position Overview

The System Engineer will be responsible for managing, maintaining, and enhancing the company's IT infrastructure, including servers, Active Directory (AD), Microsoft 365 (M365), networking components, and security systems. This role ensures high system availability, performance, and security across the organization. The ideal candidate should have strong technical expertise, problem-solving skills, and the ability to support both backend systems and end-user environments.

Key Responsibilities

Infrastructure & Server Management

· Install, configure, and maintain Windows servers, virtual machines (VMware/Hyper-V/HCI), storage, and backup systems.

· Monitor system performance and ensure high availability of infrastructure.

· Perform system upgrades, patch management, and regular maintenance.

· Manage server roles such as DNS, DHCP, Group Policy, and File Services.

Active Directory (AD) & Identity Management

· Manage and maintain Active Directory, including user accounts, security groups, and OU structure.

· Implement and manage Group Policies (GPOs) to ensure secure and consistent system behaviour.

· Handle identity and access management, including MFA and SSO where applicable.

Microsoft 365 Administration

· Administer and support Microsoft 365 services including Exchange Online, SharePoint, OneDrive, Teams, and security compliance.

· Manage M365 licensing, configuration, and policy enforcement.

· Troubleshoot M365 issues and support end users when required.

Networking & Security

· Manage and troubleshoot network infrastructure including firewalls, switches, routers, VPN, and Wi-Fi.

· Monitor network performance, bandwidth, and security alerts.

· Assist in maintaining IT security controls, including antivirus, endpoint management, and security compliance (ISO 27001)

IT Support & Operations

• Provide Level 2/3 technical support to resolve complex issues.
• Work closely with vendors for system implementation, upgrades, and troubleshooting.
• Monitor IT assets and ensure compliance with corporate IT policies and license requirements.

Documentation & Process Improvement

• Maintain detailed documentation on infrastructure, configurations, and IT procedures.
• Develop SOPs, checklists, and best practices for system operations.
• Continuously improve system reliability, automation, and operational efficiency.