We are looking for a detail-oriented Claims Support Officer to support our claims operations. This role is suitable for fresh graduates or candidates who enjoy working with data, administration, and coordinating with internal teams to ensure timely claims processing.
Location: KL Eco City
What You'll Do
- Prepare and submit claims payment files via SFTP or email.
- Validate claims data to ensure accuracy and completeness.
- Monitor file submissions and resolve basic submission issues.
- Follow up on outstanding payment cases and respond to payment enquiries.
- Prepare daily, weekly, and ad hoc operational reports.
- Process claims documents, including scanning, tagging, and data entry.
- Perform general administrative support for the team.
- Carry out other duties assigned by your supervisor.
What We're Looking For
- Diploma or Bachelor's Degree in any discipline.
- Fresh graduates are encouraged to apply.
- Proficient in Microsoft Word and Excel.
- Good communication skills in English and Bahasa Malaysia.
- Strong attention to detail and organisational skills.
- Able to manage multiple tasks and meet deadlines.
Why Join Us?
- On-the-job training provided.
- Hybrid working arrangement.
- Supportive and collaborative work environment.
- Career growth opportunities within healthcare claims operations.
Pay: RM2,200.00 - RM2,800.00 per month
Application Question(s):
- Do you have the legal right to work in Malaysia without requiring employment sponsorship?
- What is your expected monthly basic salary (RM)?
- What is your current notice period or earliest available start date?
Work Location: Hybrid remote in Kuala Lumpur (59000)