BLACKVEL PACKAGING SDN BHD Hiring! Full Time Sales Support Executive in Johor, Earn up to MYR 2,300 - Ricebowl

• Prepare quotations, sales orders, and other sales documents.
• Respond to customer enquiries via phone, email, and WhatsApp in a timely and professional manner.
• Coordinate customer orders with the production, warehouse, and logistics teams to ensure timely delivery.
• Follow up with customers regarding quotations, purchase orders, order status, and delivery schedules.
• Provide customers with accurate product information and delivery updates.
• Handle customer feedback or complaints and coordinate with the relevant departments to resolve issues.
• Maintain strong relationships with customers by providing excellent after-sales support.
• Maintain accurate customer records and sales documentation.
• Assist Manager in preparing reports, presentations, and sales-related documents.
• Coordinate with the finance department regarding payment status and customer account matters when required.
• Assist in sourcing freight quotations and coordinating local and international shipments when necessary.
• Handle general administrative duties related to the sales department.
• Support customer visits, exhibitions, and company marketing activities when required.
• Perform any other duties assigned by Management.

Requirements

• Minimum SPM, Diploma or any related field.
• Fresh graduates are encouraged to apply.
• Working experience in sales support, customer service, administration, or manufacturing will be an added advantage.
• Good communication skills in English and Bahasa Malaysia.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Well-organized, responsible and able to multitask.
• Positive attitude with good teamwork and willingness to learn.
• Able to work independently with minimum supervision.

Working Hours

• Monday – Friday: 9:00 AM – 6:00 PM
• Saturday: Alternate Saturdays (rotational basis with 3 other administrative staff), 9:00 AM – 1:00 PM

Pay: RM1,700.00 - RM2,300.00 per month

Benefits:

• Flexible schedule
• Free parking
• Maternity leave
• Parental leave

Work Location: In person