Growth Well Industry Hiring! Full Time Customer Service Assistant in Johor, Earn up to MYR 2,800 - Ricebowl

Key Responsibilities

- Manage incoming sales orders and ensure accurate and timely entry into the sales system.

- Coordinate with the customer service team to ensure customer orders are fulfilled on time and according to specifications.

- Ensure all sales invoices are correctly generated and compliant with company policies and local tax regulations (e-invoice).

- Liaise with clients to address any issues or concerns regarding their orders or invoices, providing excellent customer service.

- Monitor and track payment status for outstanding sales invoices, ensuring timely collections and follow-ups.

- Collaborate with the finance and accounting teams to ensure proper reconciliation of sales accounts, records and e-invoice matters.

- Stay informed about product updates, market trends, and competitor activity to inform sales strategies.

- Generate regular reports on sales performance, trends, and outstanding accounts to management.

- Collect and send documents to government offices or send workers to and fro clinics when needed.

Skills/Job Requirements:

- Possess valid car driving license.

- Able to communicate in mandarin is advantage.

- Communication and interpersonal skills to effectively manage client relationships.

- Proficient in sales systems and data entry.

- Knowledge of sales regulations, tax requirements, and e-invoicing processes.

- Ability to prioritize tasks and manage multiple orders simultaneously.

- Experience in Autocount system is a plus.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

• Free parking
• Meal allowance
• Opportunities for promotion
• Professional development

Language:

• Mandarin (Required)
• Bahasa (Required)

Work Location: In person