ABOUT THE ROLE:
We are looking for a people-oriented, hands-on and highly organised Recruitment & Worker Welfare Coordinator to join our growing Operations team at Semiko Manpower Services Pte Ltd.
This is not a desk-bound role. You will be the bridge between Semiko and our frontline cleaning and kitchen staff — recruiting the right people, visiting them at their work centres, understanding their on-ground experience and using those insights to continuously strengthen our talent pipeline.
If you enjoy working with people, thrive in a fast-paced environment and want a role where no two days are the same, we want to hear from you.
Job Responsibilities
Sourcing & Recruitment
- Source, screen and recruit frontline cleaning, kitchen and support staff for permanent, part-time and relief assignments
- Post job advertisements across platforms and manage an active candidate database
- Build and maintain a strong pipeline of candidates for regular and urgent manpower needs
Candidate Engagement
- Conduct phone and WhatsApp interviews to assess candidates' suitability, availability, salary expectations and preferred work locations
- Follow up promptly with applicants and maintain regular communication throughout the hiring process
Centre Visits & Worker Welfare
- Conduct regular visits to deployed staff at their work centres to check on well-being and gather feedbac
- Build relationships with frontline staff to better understand their needs and concerns
- Use ground-level insights to identify recruitment gaps and improve sourcing strategies
Onboarding & Deployment
- Arrange interviews, trial assignments and deployment schedules
- Conduct basic on-site orientation and guide new staff on job duties, work procedures and expectations
- Coordinate closely with the Operations Team to fulfil urgent manpower requests
Pipeline Development
- Actively build and maintain a ready pool of candidates to support both planned and last-minute staffing needs
- Use insights from site visits and worker interactions to continuously improve recruitment and retention approaches
HR & Administrative Support
- Maintain accurate worker records and attendance data
- Support timesheet collection and basic HR administration
- Communicate professionally with workers, clients and internal team members
Requirements
- Comfortable handling a high volume of phone calls and WhatsApp messages daily.
- Willing and able to travel to different work sites in Singapore.
- Must be comfortable providing on-site guidance and handling frontline workers.
- Hands-on, patient, firm and able to manage different personalities.
- Strong follow-up skills and a good sense of urgency.
- Able to work independently and coordinate closely with the Operations Team.
- Responsible, organised and able to work in a fast-paced environment.
- Bilingual in Englisah and Mandarin (to liaise with Mandarin-speaking workers and candidates)
Advantage (not required):
- Prior recruitment, manpower coordination, staffing, cleaning, F&B, logistics, healthcare support or frontline operations experience is preferred.
- Knowledge of MOM requirements, work passes, timesheets, attendance systems or HR software will be an advantage.
This is a hands-on role involving frequent worker calls, WhatsApp follow-ups and regular site visits. It is suitable for candidates who enjoy a balance of recruitment, worker engagement, site visits and operational coordination.