BeLive Co-Living Hiring! Full Time Operation Executive in Selangor, Earn up to MYR 3,800 - Ricebowl

Location: No. 42-46, Ground Floor, Jalan SS 19/1D, SS 19, 47500 Subang Jaya, Selangor.

JOB SUMMARY

We are seeking a proactive and detail-oriented Operation Executive to manage daily co-living operations. This role is responsible for ensuring tenant satisfaction, smooth property management, and high occupancy performance. The ideal candidate has strong organizational skills, customer service orientation, and the ability to handle multiple properties while meeting key operational KPIs.

KEY RESPONSIBILITIES

Property & Tenant Operations

• Conduct regular inspections and report on room conditions to ensure cleanliness, safety, and readiness.
• Prepare vacant rooms to be move-in ready within the required timeline.
• Coordinate and oversee move-in/move-out processes (inspection, documentation, and photos).
• Take prompt action on non-paying tenants in compliance with company procedures.

Tenant Retention & Experience

• Maintain high renewal rates for tenants and property clusters.
• Ensure occupancy targets are met.
• Encourage positive tenant reviews on Google as part of service excellence.

Customer Service & Engagement

• Act as the first point of contact for tenants, handling issues quickly and professionally.
• Provide a positive tenant experience by being proactive, empathetic, and solution-driven.
• Support ad-hoc tasks assigned by management.

Reporting & Documentation

• Maintain accurate records, reports, and compliance documents.
• Track occupancy, renewals, and service quality for KPI reporting.

REQUIREMENTS

• Diploma/Degree in Property Management, Hospitality, Business, or related field preferred. (SPM holders with at least 2 years of relevant experience are encouraged to apply.)
• Minimum 1–2 years’ experience in operations or property management, preferably in co-living, real estate, or hospitality.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Willingness to work on weekends/evenings as needed.
• Must possess own transport and a valid driving license.

Job Type: Full-time

Pay: RM2,000.00 - RM3,800.00 per month

Benefits:

• Additional leave
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Subang Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Operation Executive: 1 year (Preferred)
• Property Management: 1 year (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person