Inter Island Group Hiring! Full Time Affiliate Operations (Retail) in Federal Territory, Earn up to MYR 5,000 - Ricebowl

[URGENTLY HIRING!]

Affiliate Operations (Retail Industry)

Placement: Kuala Lumpur, Malaysia (Onsite)

Employment Type: Full-time

Availability: ASAP

The Opportunity

Do you enjoy discovering new creators and emerging trends across platforms like TikTok, Instagram, and YouTube? Are you passionate about the creator economy and understand how affiliates and influencers drive engagement and sales through social commerce? Would you like to build meaningful creator partnerships and execute campaigns that deliver measurable business impact? If so, you may be a great fit for the Affiliate Operations role.

In this role, you will identify, recruit, and manage affiliates and KOLs across leading social and e-commerce platforms, including TikTok Shop and Shopee Affiliate. You will oversee the end-to-end affiliate lifecycle, from creator sourcing and onboarding to campaign execution, performance analysis, and commission management as well as ensuring that every partnership aligns with business objectives and drives strong commercial outcomes.

Working closely with the Marketing, Product, and Live Streaming teams, you will develop and optimize affiliate initiatives that increase sales, drive traffic, and strengthen brand awareness across the Malaysian market.

What You’ll Be Doing:

Affiliate & KOL Sourcing

- Identify, recruit, and onboard affiliates and KOLs across TikTok, Instagram, YouTube, and other relevant platforms, focusing on creators whose audiences align with the company's brand portfolio.

- Continuously expand and maintain a pipeline of creators and affiliates across diverse content categories and audience segments.

Affiliate Lifecycle Management

- Manage the end-to-end affiliate lifecycle, including outreach, onboarding, campaign briefing, content guidelines, performance monitoring, and commission processing.

- Maintain accurate affiliate databases and tracking systems to ensure effective campaign management, reporting accuracy, and timely payouts.

Partnership Management & Negotiation

- Negotiate campaign terms, fees, and commission structures with affiliates and KOLs while balancing budget efficiency and maximizing ROI (Return of Investment).

- Build and maintain long-term relationships with key creators and top-performing affiliates to secure preferred partnerships and ongoing collaborations.

Affiliate Campaign Planning & Execution

- Plan and execute affiliate campaigns across TikTok Shop Affiliate, Shopee Affiliate, and Lazada Affiliate programs in alignment with major brand campaigns and platform mega-events.

- Collaborate closely with the Marketing, Product, and Live Streaming teams to coordinate joint live sessions, KOL co-hosting initiatives, and cross-promotional activities.

Performance Tracking & Optimization

- Track and analyze affiliate performance metrics, including code usage, click-through rates, conversion attribution, and GMV performance.

- Prepare regular performance reports and provide actionable insights and recommendations to improve campaign effectiveness.

- Optimize campaign ROI by reallocating budgets to high-performing affiliates, refining commission structures, and implementing improvement plans for underperforming partnerships.

Creator Economy & Market Intelligence

- Stay ahead of creator economy trends by monitoring competitor KOL activities, identifying emerging creators, and tracking platform algorithm updates.

- Provide market insights and recommendations to ensure the company's affiliate strategy remains relevant, competitive, and aligned with evolving social commerce trends.

What You’ll Need:

Minimum Diploma or Bachelor's Degree in Marketing, Communications, Business, or a related field from a reputable university.

At least 1–2 years of experience in affiliate marketing, KOL management, influencer marketing, or e-commerce operations, preferably with exposure to TikTok Shop Affiliate, Shopee Affiliate, or Lazada Affiliate programs.

Willing to be based in Kuala Lumpur, WFO 100%, and able to work flexible hours including evenings and weekends during major campaign periods.

Strong understanding of affiliate performance metrics such as code usage, click-throughs, conversion rates, GMV attribution, and commission structures.

Excellent negotiation and relationship management skills, with the ability to engage and retain affiliates across diverse content niches and audience profiles.

Proficient in Microsoft Excel for affiliate tracking, performance reporting, and commission calculations.

Up-to-date awareness of Malaysian creator economy trends, platform algorithm changes, and emerging KOL talents across TikTok, Instagram, and YouTube.

Proactive, organized, and able to manage multiple affiliate campaigns simultaneously under tight timelines.

Pay: RM3,000.00 - RM5,000.00 per month

Work Location: On the road