POSITION SUMAMRY:
The primary role of this position requires the ability to manage the day to day operations of ecommerce business. This role requires a data-driven mindset, can-do attitude, strong attention to detail, and the ability to collaborate cross-functionally to ensure smooth e-commerce operations.
KEY TASK DESCRIPTION:
Sales Management
- Monitor sales trends across company ecommerce channels to identify areas for improvement and growth opportunities.
- Conduct regular benchmarking of competitor performance, campaign mechanics, and fashion trends to uncover new opportunities for company.
Communication and Collaboration
- Liaise with internal teams (e.g., logistics, content, marketing, operations, and training) to align on day to day ops, key campaigns, timely execution of ecommerce mechanics such as vouchers, flash sales, and short video activation.
- Coordinate with external partners, marketplace reps, and enablers for campaign alignment, product exposure, and livestream technical setup.
Livestream Management
- Plan and manage livestream sessions, including scheduling, product arrangements, and performance tracking across Shopee and TikTok channels.
- Evaluate livestream performance using key data metrics such as GMV, CR%, traffic, GPM, etc., and provide actionable recommendations to drive sales.
- Coordinate with content creators, hosts, and internal creative teams to ensure engaging and brand consistent livestream executions.
Reporting
- Maintain detailed records of sales performance (e.g., total GMV, live GMV, expenses).
- Manage administrative responsibilities, including reviewing and processing billing documents from various vendors and marketplaces.
- Support monthly/quarterly business reviews with consolidated summaries.
KPI's
- MY & SG Ecom Net sales.
- Tracking and monitoring all ecom key metrics.
- Campaign and ecom operations accuracy and timeliness – execution quality.
CORE COMPETENCIES AND SKILLS
Functional Competencies
- Basic ecommerce knowledge Data Tracking & Reporting Livestream management.
Functional Skills
- Highly organized, detail-oriented and focused on quality control and execution efficiency.
- Project management A good team player.
BACKGROUND AND PROFILE:
Education
- Bachelor’s degree or above, preferably in business and economics.
Professional
- Professional: Minimum 3-4 years of relevant experience in the e commerce industry.
- Experience working for marketplaces, enablers, or fashion brands.
IT Skills
Language Skills
Pay: RM4,000.00 - RM5,500.00 per month
Work Location: In person