- Singapore
SATS Ltd. Hiring! Full Time Manager, Training in - Ricebowl
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Job Description
About Us
Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.
SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit *************
Why Join Us
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.
Key Responsibilities
To lead the design, development, delivery, and compliance of training programs across SATS Security Services, ensuring the workforce is equipped with the necessary knowledge, skills, and competencies to meet both operational and regulatory standards. The role plays a critical part in workforce capability development, regulatory compliance, and the promotion of a strong learning culture across the organization.
Training Needs Analysis
About Us
Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.
SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit *************
Why Join Us
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.
Key Responsibilities
To lead the design, development, delivery, and compliance of training programs across SATS Security Services, ensuring the workforce is equipped with the necessary knowledge, skills, and competencies to meet both operational and regulatory standards. The role plays a critical part in workforce capability development, regulatory compliance, and the promotion of a strong learning culture across the organization.
Training Needs Analysis
- Conduct regular training needs analyses in consultation with line managers and department heads.
- Review job taskings, workforce competency levels, and gap assessments to determine areas requiring training intervention.
- Align training needs with organizational goals and compliance obligations.
- Design, develop, and maintain training content tailored to job functions, operational requirements, and regulatory standards.
- Ensure course content is current, engaging, and effectively supports skill acquisition and role proficiency.
- Collaborate with subject matter experts and operational leaders to validate learning materials.
- Plan, coordinate, and deliver training through classroom, online, and on-the-job (OJT) formats.
- Manage training schedules, resources, and logistics to ensure effective implementation across multiple shifts and locations.
- Liaise with internal trainers and external providers to support diverse training needs.
- Ensure training programs meet applicable regulatory requirements, including those set by national aviation authorities and other compliance bodies.
- Track and monitor completion of mandatory and refresher training programs, addressing any gaps promptly.
- Update training materials in line with changes to legislation, regulations, or internal policies.
- Maintain accurate and up-to-date training records in the Learning Management System (LMS).
- Establish governance mechanisms to ensure the quality, relevance, and consistency of all training initiatives.
- Support audit readiness and contribute to corrective action responses arising from training-related findings.
- Bachelor’s Degree in any relevant discipline.
- WSQ Workplace Learning Facilitator certification or equivalent.
- WSQ DACE / DDDLP qualification for course design and development.
- At least 3 years of experience in adult education, corporate training, or related fields.
- Strong domain expertise in security operations, with emphasis on aviation or policing sectors.
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