Full Time Sales Ops Analyst Jobs, salary up to MYR 3,200 in WAI HONG BROTHERS SDN BHD Bayan Lepas - Ricebowl

Qualifications: Fresh Graduate, bachelor’s degree in business, Supply Chain, IT, or related field

Notice Period: Immediately only, no 2 weeks.

Skills:

• Quick learner in system troubleshooting & Responsive
• Strong problem-solving mindset
• Clear and structured communication
• Ability to work independently, stay focused under pressure, and effectively manage escalations
• Strong communication skills and ability to coordinate effectively across functions
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint) for documentation, reporting, and presentations.
• Familiarity with systems and ordering platforms (SAP, Model N, PowerBI etc.) is a plus.
• Strong ability to perform detailed data validation, reconciliation, and reporting

Key Responsibilities:

Helpdesk & Support

• Respond to sample inquiries from global stakeholders
• Provide guidance on sample ordering and stock availability
• Ensure inquiries are resolved within agreed timelines (Responsive is the key!)

Data Monitoring & Escalation

• Support data checks and reconciliation inquiries and keep accurate records of inquiries and resolutions.
• Escalate risks, stock issues, and system errors (Troubleshoot errors in SAP, Model N, and related systems).

System & Process Coordination

• Monitor and escalate system issues or data discrepancies promptly.
• Ensure close follow-up and timely coordination with relevant teams.
• Manage cancellation or correction requests for non-sampleable parts

Cross-Functional Collaboration

• Coordinate with cross-functional teams and regions for process alignment
• Work with Planning and Product Group to resolve issues or escalations.
• Maintain strong communication across global stakeholders

Pay: RM2,500.00 - RM3,200.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person