Axiom Technologies Hiring! Full Time Senior Network SME in Federal Territory - Ricebowl

KEY RESPONSIBILITIES:

• Maintain overall architecture ownership and governance for all the client's security and network solutions, with emphasis on Security Service Edge (SSE) technologies and Zero Trust principles.
• Ensure life-cycle management and technology roadmap planning for security services, including SASE, SSE, ZTNA, CASB, SWG, and DLP, with a focus on Innovation and modernisation.
• Assess feasibility, identify and clarify technical, delivery and operational risks for proposed new technologies and services.
• Provide governance and quality assurance for the delivery of all the client's technical services.
• Lead and deliver consulting services when required, including the development of High Level Designs, Low Level Designs, Site Migration Plans, and communication and liaison with other stakeholders to ensure successful implementation.
• Collaborate with internal and external stakeholders to ensure successful implementation and adoption of SSE solutions such as Zscaler, Netskope, or Palo Alto Prisma Access.
• Ensure best practices are leveraged in providing the solutions and services to target accounts.
• Excellent technical skills in solution design and architecture, especially in IT network, security and cloud services
• Establish structure and contribute material for knowledge management, so that we become a learning organisation - ensuring the client's Business Services Replicate success and don't repeat mistakes.
• Advanced knowledge and expertise providing support to customers on all the client's services, transferring customers’ requirements into a solution-based approach on the client's Business Services’ products, solutions and services.
• Owns quality assurance for all low-level technical design from concept to subsequent implementation, and when required, is responsible for design, configuration, Testing and commissioning of solutions.
• Maintain a high degree of technical knowledge of all the client's Business Services’ products, solutions and services. Use this knowledge to ensure that all proposed designs are commercially and technically viable solutions for the Customer.
• Responsible for governance and oversight, ensuring technical management of deployment issues and problems. Note and ensure escalation within the client's product teams, service developments required to meet customer needs.
• Ensure adoption of Professional Services (PS) processes, methods and tools throughout Australasia.
• Identify and create business opportunities for the client's Business Services target customers and prospects.
• When required, participate in the tendering process and development of proposals in line with customer needs, liaising and qualifying with other colleagues as necessary. Present technical solutions to customers both formally and informally as required. Supports in the development of the customer SLAs.
• Stay abreast of technical issues, options and advancements within the Internetworking industry relevant to the client's Business Services portfolio.
• Provide a consistently high-quality technical service to target customers, ensuring that customer satisfaction is maintained or improved.
• Ability to liaise with customers unaccompanied and be a recognised authority on the client's Business Services’ products and services.
• Provision of skilled presentations to prospective customers on the technical solutions and services offered by the client's Business Services with minimal support.
• Responsibility for all aspects of the technical compatibility of the customer requirements for the products and services offered by the client's Business Services.