- Singapore
PT. Guna Coalindo Hiring! Full Time Application Support Analyst in - Ricebowl
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Job Description
Responsibilities
DESKRIPSI PEKERJAAN
Provide day-to-day support for live applications and systems, ensuring operational stability and service continuity Manage incidents from identification through resolution, including root cause analysis and tracking Track and follow up on system defects, coordinating with internal teams and external vendors to ensure timely fixes Ensure adherence to incident management best practices and contribute to maintaining high service quality Identify recurring issues and recommend improvements or preventive measures to enhance system reliability
REQUIREMENT
Prior experience in application support, IT operations, or a related role Basic to intermediate SQL skills for querying and troubleshooting data-related issues Familiarity with common interfacing challenges (e.g., APIs, batch jobs, integration points) Strong understanding of incident management and service request processes
DETAIL LOWONGAN
Provide day-to-day support for live applications and systems, ensuring operational stability and service continuity Manage incidents from identification through resolution, including root cause analysis and tracking Track and follow up on system defects, coordinating with internal teams and external vendors to ensure timely fixes Ensure adherence to incident management best practices and contribute to maintaining high service quality Identify recurring issues and recommend improvements or preventive measures to enhance system reliability
REQUIREMENT
Prior experience in application support, IT operations, or a related role Basic to intermediate SQL skills for querying and troubleshooting data-related issues Familiarity with common interfacing challenges (e.g., APIs, batch jobs, integration points) Strong understanding of incident management and service request processes
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
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