Company Description AI SMARTUAL LEARNING SDN BHD is an AI-powered learning and sustainability company that designs intelligent learning solutions for organizations and communities across multiple countries. Through its V-Learned LMS ecosystem, the company enables content creation, monetization, virtual experimentation, immersive experiences, collaborative communities, and interactive sessions. AI Smartual Learning delivers measurable ESG impact by providing comprehensive training programs that support carbon reduction, climate-resilient communities, and sustainable economic growth. The organization is committed to human-centered AI, fair employment practices, and progressive benefits that support diverse teams in Southeast Asia and East Africa. Its innovation-driven culture, ethical standards, and cross-continental operations create meaningful business outcomes and attract purpose-driven talent.
Role Description This is a full-time, on-site Office Manager cum Personal Assistant role based in Petaling Jaya. The role involves overseeing daily office operations, including managing office supplies, coordinating maintenance of office equipment, organizing files and documentation, and ensuring a well-structured and efficient work environment. The Office Manager cum PA will support senior leadership with calendar management, meeting coordination, travel arrangements, and preparation of presentations and reports. The role includes handling incoming calls and correspondence, greeting visitors, and providing professional customer service to internal and external stakeholders. The individual will also assist in organizing company events and training sessions, liaise with vendors and partners, and maintain confidentiality of sensitive information. Collaboration with cross-functional teams to support administrative processes and continuous improvement initiatives is expected.
Qualifications
- Strong Communication skills, including clear verbal and written communication and the ability to interact with diverse stakeholders.
- Proficiency in Administrative Assistance, such as scheduling, document management, and supporting senior leadership with daily tasks.
- Hands-on experience with Office Equipment and basic troubleshooting, ensuring smooth operation of printers, scanners, and related devices.
- Customer Service skills to manage inquiries, support visitors, and maintain professional relationships with clients and partners.
- Office Administration capabilities, including inventory management, record keeping, and coordination of office activities.
- Ability to prioritize and manage multiple tasks, with strong organizational and time-management skills.
- Comfort with digital tools and productivity software (e.g., MS Office, calendar and communication platforms).
- Previous experience in office management, executive or personal assistance, or related administrative roles is preferred.
- Diploma or degree in Business Administration, Office Management, or a related field is an advantage.
- High level of integrity, discretion, and professionalism, with a commitment to inclusive and ethical workplace practices.