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AIM RECRUIT CONSULTANCY PTE. LIMITED Hiring! Full Time Customer Service Manager (Import) @Alps ave in Islandwide (Singapore), Earn up to SGD 4,000 - Ricebowl

Customer Service Manager (Import) @Alps ave

AIM RECRUIT CONSULTANCY PTE. LIMITED

SGD4,000 - SGD4,000 Per Month

Full Time

Islandwide (Singapore)

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Working Location

  • Islandwide (Singapore) Singapore

Job Description

Responsibilities

  1. Customer Service Manager (Import) /5.25 days /Up to $7,000 @Alps Ave

  • Leading/supporting Customer Service team, ensuring staff manage import processes efficiently.

  • Monitor activities ie.shipping documents/coordinate with carriers/customs compliance/billing

  • Implementing process improvements, and support initiatives to enhance workflow efficiency.

  • Track team performance (SLAs & KPIs), provide feedback, and escalate issues to the Manager.

  • Handle complex import-related customer inquiries and serve as a point of escalation for service issues.

  • Coordinate with departments to ensure smooth execution of import shipments.

  • Support develop of import customer service policies and ensure staff compliance with procedures.

  • Possess supervisory exp in airfreight, understand import process, document & customs requirement.


    Interested applicants, send in your updated resume by clicking “Apply Now”.

    Lin Weikang
    EA Personnel No: R21102570
    EA License No: 23C1894

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