Klinik Hello Doctor Hiring! Full Time Clinic Assistant in Selangor, Earn up to MYR 2,800 - Ricebowl

Clinic Assistant

Klinik Hello Doctor – Bandar Baru Bangi Seksyen 9

About the Role

Klinik Hello Doctor is looking for a passionate and dedicated Clinic Assistant to join our growing healthcare team.

This role is ideal for someone who enjoys working with people, creating a positive patient experience, and contributing to the smooth daily operations of a modern clinic.

We are looking for an individual who is responsible, proactive, willing to learn, and excited to grow together with the team. Beyond daily clinic duties, you will have the opportunity to develop skills in patient communication, healthcare services, clinic operations, and customer experience.

Key Responsibilities

Clinic Operations & Patient Support

• Welcome and assist patients in a friendly and professional manner
• Handle patient registration, appointment scheduling, billing, and basic administrative tasks
• Ensure smooth patient flow and efficient daily clinic operations
• Maintain accurate patient records and documentation according to clinic procedures
• Assist doctors and healthcare team members during consultations and procedures when required
• Ensure clinic cleanliness, organisation, and adequate stock availability

Patient Engagement & Service Excellence

• Explain clinic services, health programmes, and available packages to patients
• Provide guidance to patients regarding follow-up appointments and preventive healthcare services
• Build good relationships with patients through excellent communication and service
• Support initiatives to improve patient satisfaction and overall clinic experience
• Identify opportunities to enhance clinic processes and patient care delivery

What We Are Looking For?

We welcome candidates who are:

• Friendly, approachable, and comfortable communicating with patients
• Confident, positive, and able to work in a team environment
• Responsible with good attention to detail
• Willing to learn and adapt in a fast-paced healthcare setting
• Able to multitask and manage daily responsibilities effectively
• Interested in developing skills in healthcare operations and customer service

Requirements

• Minimum Diploma, Degree, or equivalent qualification in any field
• Background in healthcare administration, medical assistant, nursing, customer service, or related fields is an advantage
• Previous clinic experience is preferred but fresh graduates are encouraged to apply
• Basic computer skills and familiarity with digital systems, WhatsApp, and documentation
• Willing to work shifts, weekends, and public holidays when required
• Good attitude, professionalism, and commitment to patient care

Why Join Klinik Hello Doctor?

• Competitive salary package with performance-based incentives
• Structured training in clinic operations, patient communication, and healthcare services
• Clear career development pathway towards senior assistant, supervisor, or operations roles
• Opportunity to learn and grow within an expanding healthcare organisation
• Supportive team environment where your ideas and contributions are valued

Who Will Enjoy This Role?

This position is suitable for individuals who:

• Enjoy helping and interacting with people
• Like learning new skills and improving processes
• Want more than just a routine job and are looking for career growth
• Take pride in contributing to a team’s success

If you are passionate about healthcare, customer service, and making a difference in patients’ experiences, we would love to hear from you.

Apply today and become part of the Klinik Hello Doctor team.

Pay: RM1,800.00 - RM2,800.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person