- 10 TAMPINES NORTH DRIVE 4 East Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Job Descriptions:
You will be the on-site first responder for OTSAW’s AGV fleet at Outram Community Hospital (OCH).
Your mission:
Monitor the operations of OTSAW Products
Perform basic housekeeping and routine checks of OTSAW Products
Provide the first response to any technical issues encountered by OTSAW Product
Assist in attending to Tier 1 - Operations related issues via remote or on-site support
Escalate higher level issue to superior for immediate advice and action whenever needed
Prepare the Service Reports, Maintenance Report and other Operations related documents as needed
Execute ad hoc tasks on behalf of the Robotics Operations Team as needed
Work Schedule:
Shift 1: 5:45AM – 2:45PM
Shift 2: 12:00PM – 9:00PM
Pattern: 5 days’ work, 1 Off Day, 1 Rest Day, rotating weekly between Morning/Afternoon shifts
Coverage: Weekends & Public Holidays included
OT: Required for operational emergencies
Skillsets:
Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields
1-3 years of experience in technical service, maintenance, or hands-on operational role
Willing to learn or familiar with Autonomous Mobile Robots (AMR) and Automated Guided
Vehicles (AGV) system
Technical aptitude in mechanical or electrical troubleshooting
Basic IT troubleshooting skills (Window OS, network connectivity, TCMS client navigation)
Familiarity in using computers and basic applications such as MS Word, Excel and PowerPoint
Ability to work independently and remain professional under pressure
Ability to clearly communicate with colleagues and end users
Additional Requirement:
Physically fit to perform tasks involving lifting of heavy equipment and working in confined spaces
Willing to travel locally in a short notice
Comfortable to work in a shifting schedule
Comfortable to work overtime as needed
Willing to be deployed overseas as needed
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