- Pulau Pinang Malaysia

Working Location
Job Description
Responsibilities
Key Responsibilities:
Production Operations
· Supervise and coordinate daily production activities to meet production output, quality, and delivery targets.
· Monitor production schedules and manpower allocation to ensure efficient workflow and resource utilization.
· Ensure adherence to Standard Operating Procedures (SOPs), work instructions, and production plans.
· Monitor production performance and take immediate corrective actions to address production issues.
· Coordinate with Planning, Warehouse, Engineering, Quality, and Maintenance departments to support production requirements.
Quality Management
· Ensure products are manufactured in accordance with customer specifications and quality standards.
· Enforce compliance with ISO, ESD, and other applicable quality management systems.
· Support root cause analysis, corrective actions (CA), and preventive actions (PA) for production defects and non-conformances.
· Monitor production quality indicators and drive improvements to reduce defects and rework.
Production Support
· Identify and resolve production issues, equipment downtime, and material shortages to minimize production interruptions.
· Coordinate with Maintenance and Engineering teams to improve equipment reliability and production efficiency.
· Support New Product Introduction (NPI), engineering changes, and production transfer activities.
People Management
· Lead, coach, and motivate Production Operators and Line Leaders to achieve departmental objectives.
· Conduct daily production meetings, shift briefings, and performance reviews.
· Train new and existing employees on production processes, quality requirements, safety practices, and company policies.
· Evaluate employee performance and provide coaching, feedback, and development plans.
· Monitor employee attendance, discipline, and compliance with company rules and regulations.
Safety & Compliance
· Ensure compliance with workplace safety regulations, ESD requirements, and environmental policies.
· Promote and maintain 5S, Lean Manufacturing, and continuous improvement initiatives.
· Investigate and report workplace accidents, near misses, unsafe acts, and unsafe conditions.
· Ensure proper use of personal protective equipment (PPE) and safe work practices.
Documentation & Reporting
· Maintain accurate production records, reports, and documentation.
· Monitor key production metrics including productivity, efficiency, downtime, scrap, and yield.
· Prepare daily, weekly, and monthly production reports for management review.
· Support internal, external, customer, and ISO audits by ensuring production documentation is complete and compliant.
Continuous Improvement
· Identify opportunities to improve productivity, efficiency, quality, and cost.
· Participate in Lean Manufacturing, Kaizen, and process improvement projects.
· Recommend improvements to production processes, layouts, and workflows.
Other Duties
· Perform any other duties assigned by management.
· Support company initiatives and cross-functional projects as required.
Job Requirements
Education
· Diploma or Bachelor's Degree in Engineering, Manufacturing, Industrial Engineering, or a related field is preferred.
Experience
· Minimum 3 years of experience as a Production Supervisor or in a similar supervisory role within the manufacturing industry.
· Experience in Electronics Manufacturing Services (EMS) or contract manufacturing is an added advantage.
· Fresh graduates with strong leadership potential and relevant qualifications are encouraged to apply for junior supervisory positions.
Skills & Competencies
· Strong knowledge of production processes, quality control, and inventory management.
· Good understanding of Lean Manufacturing, 5S, Kaizen, and continuous improvement methodologies.
· Familiarity with ISO quality systems and ESD control requirements.
· Strong leadership, coaching, and team management skills.
· Good problem-solving and decision-making abilities.
· Excellent communication and interpersonal skills.
· Proficient in Microsoft Office and ERP/MES systems is an advantage.
· Ability to work effectively in a fast-paced manufacturing environment and manage multiple priorities.
Key Performance Indicators (KPIs)
KPI Area
Target
Authority
· Assign manpower and production priorities to meet operational requirements.
· Stop production when safety or quality standards are at risk.
· Recommend disciplinary actions, performance improvements, training, and employee development.
· Escalate production, quality, equipment, and manpower issues to management when necessary.
Working Environment
· Manufacturing Environment (EMS/Contract Manufacturing)
· Production Floor-Based Position
· May be required to work shifts, overtime, weekends, or public holidays based on production requirements.
Pay: Up to RM4,950.00 per month
Work Location: In person
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