Bata Group Hiring! Full Time Store Manager in Terengganu - Ricebowl

Company Description The Bata Group is a global leader in manufacturing and retailing quality footwear, operating over 5,300 stores in more than 70 countries. With more than 32,000 employees and 21 production facilities, Bata offers affordable shoes backed by strong customer service and a 125+ year legacy. Since its founding in 1894, the company has focused on responsible, innovative business models that value people, knowledge, and core values. Bata’s decentralized production system and regional business units enable quick adaptation to local market needs while remaining sensitive to cultural and national differences. The company continues to grow as a trusted local brand in each country it serves.

Role Description This is a full-time, on-site Store Manager role based in Kuala Terengganu. The Store Manager oversees daily store operations, including staff supervision, scheduling, and ensuring adherence to company policies and procedures. Responsibilities include driving sales, monitoring key performance indicators, and maintaining high standards of customer service and customer satisfaction. The role involves managing inventory levels, merchandising products, ensuring accurate cash handling, and implementing retail loss prevention measures. The Store Manager also trains and develops team members, resolves customer concerns, and supports promotional activities to strengthen Bata’s brand presence.

Qualifications

• Candidates should possess strong Customer Service and Customer Satisfaction skills, with a focus on delivering a positive in-store experience.
• Candidates should possess effective Communication skills for engaging customers, leading teams, and coordinating with management.
• Candidates should possess Store Management skills, including staff supervision, inventory control, and sales performance tracking.
• Candidates should possess Retail Loss Prevention awareness to safeguard assets and ensure compliance with store policies.
• Previous experience in retail or store management, preferably in footwear or fashion, is highly beneficial.
• Ability to lead and motivate diverse teams, make data-informed decisions, and work flexible hours as required.
• Basic proficiency in point-of-sale systems and retail software; familiarity with visual merchandising is an advantage.
• Relevant diploma or degree in Business, Retail Management, or a related field is preferred, or equivalent practical experience.