- Islandwide (Singapore) Singapore
Working Location
Job Description
Responsibilities
We are looking to hire an experienced café manager to oversee the day-to-day operations of our café.
Responsibilities
· Recruiting, training, and supervising café staff.
· Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
· Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
· Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
· Taking inventory of café supplies and ordering new stock as needed.
· Resolving customer complaints regarding food quality and customer service.
· Suggesting new menu items based on customers'preferences and feedback.
· Identifying strategies to retain and attractcustomers.
Qualifications:
· Proven management experience in the hospitality industry.
· A food handler's license.
· Sound knowledge of food health and safety regulations.
· Strong business acumen.
· Exemplary management skills.
· Excellent organizational and time management skills.
· Effective communication skills.
· Exceptional customer service skills.
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