- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
We are looking for a detail-oriented and customer-focused Sales Executive to support our sales operations across both online and offline channels. This role plays a key part in ensuring orders are processed accurately, customers are well-informed, and internal teams are aligned for smooth fulfilment.
Key Responsibilities:
Receive, verify, and process sales orders from both online and offline channels in a
timely and accurate manner.
Coordinate closely with customers regarding:
Delivery schedules
Payment processes and confirmations
Exchanges, returns, and after-sales enquiries
General product or order-related questions
Liaise with internal teams, including Operations and Finance, to ensure orders are
properly recorded, scheduled, and fulfilled.
Prepare and issue sales-related documentation, including:
Invoices
Delivery Orders (DO)
Quotations
Other relevant sales paperwork as required
Maintain accurate sales records and ensure proper documentation for audit and
reporting purposes.
Support the sales team in day-to-day administrative and coordination tasks to ensure
a smooth customer experience.
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