ETeam Hiring! Full Time Mandarin Hiring | Customer Service Representative in Federal Territory - Ricebowl

Mandarin Hiring | Customer Service Representative

Join our team in Kuala Lumpur as a Customer Support Executive supporting Mandarin-speaking customers and delivering excellent service.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat (Mandarin & English)

• Resolve customer issues efficiently and maintain accurate records

• Deliver high customer satisfaction and support sales objectives

Requirements:

• Fluent in Mandarin & English (spoken & written)

• Minimum 12 months experience in Customer Support / BPO / Call Center/Insurance /Banking

• Insurance sales experience

• Strong communication and customer handling skills

Location: Kuala Lumpur (On-site)

• Employment Type: Permanent | Contract