Mac Friends Sdn. Bhd. Hiring! Full Time Retail Store Manager in Federal Territory - Ricebowl

We Are Hiring! 

Join Our Retail Team in Kuala Lumpur

We are a growing, dynamic retail brand looking for energetic and dedicated individuals to join our flagship store in the heart of Kuala Lumpur. If you have a passion for customer service, a drive for sales, and love working in a fast-paced environment, we want to hear from you!

Position 1: Retail Store Manager (1 Opening)

As the Retail Sales Manager, you will be the driving force behind our store's success. You will lead the sales team, optimize store operations, and ensure every customer leaves with a smile.

Key Responsibilities:

• Oversee daily store operations, including sales, inventory management, and visual merchandising.
• Lead, motivate, and train the Retail Sales Assistants to meet and exceed monthly sales targets.
• Resolve customer complaints and ensure a high standard of customer satisfaction.
• Manage staff scheduling, performance reviews, and daily reporting to upper management.
• Ensure the store complies with all health, safety, and company guidelines.
• Assist in Stock in, restocking shelves, conducting inventory checks, and maintaining a clean and organised store floor.
• Achieve personal and store-wide sales targets.

Education & Experience Requirements:

• Education: Bachelor’s Degree or Diploma in Retail Management, Business Administration, or a related field.
• Experience: Minimum 3 to 5 years of working experience in the retail industry, with at least 1 to 2 years in a managerial or supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Fluency in English, Bahasa Malaysia and Mandarin. 
• Salary Package can be discuss. 

What We Offer (Benefits)

We believe in taking care of our team. Both roles come with a comprehensive benefits package designed to reward your hard work:

• Attractive Remuneration: Competitive base salary plus an attractive commission.
• Transport Allowance & Meal Allowance  
• Statutory Contributions: Full EPF and SOCSO
• Leave Entitlements: Annual leave, sick leave, and public holiday replacements.
• Health & Wellness: Medical claim benefits.
• Perks: Staff discounts on all company products.
• Growth: Continuous training, development, and clear pathways for career advancement within the company.

How to Apply

Ready to take the next step in your retail career? We would love to meet you!

Please send your updated resume/CV to [************* / *************] or whatsapp [*************]

Only shortlisted candidates will be contacted for an interview.