About the Roles
Join a transportation and logistics organization as an Operations Executive / Customer Service Executive – Air Freight, based at Changi Airfreight Centre. This is a permanent position with a 5.5-day work week (Monday to Friday: 1:00PM – 9:00PM, Saturday half-day on remote standby), offering a competitive salary of up to $2800 plus variable bonus. This role is ideal for individuals seeking exposure to end-to-end air freight operations in a dynamic environment with structured training provided.
What You’ll Be Doing
- Manage the full lifecycle of air freight shipments, ensuring timely and efficient delivery from origin to destination.
- Coordinate closely with airlines, freight forwarders, and ground handling teams to facilitate smooth shipment movement.
- Respond promptly to customer inquiries and resolve shipment issues or delays with effective solutions.
- Prepare and maintain accurate shipment documentation, including Air Waybills and required customs paperwork.
- Monitor and ensure the integrity of shipment records and operational data.
- Work collaboratively with internal teams to improve workflows and enhance service efficiency.
- Assist in projects and carry out additional tasks as assigned by the Manager.
What We’re Looking For
- At least 1–2 years of experience in logistics, air freight operations, or customer service.
- Familiarity with air freight documentation, systems, and standard operating procedures will be advantageous, though not essential.
- Proficiency in Microsoft Office applications.
- Open to candidates without relevant experience, as training will be provided.
Note for Applicants
- Only shortlisted candidates will be contacted, typically within 4 days.
- Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.com.sg with 4Mf39V in the subject line.
Pay: $2,500.00 - $2,800.00 per month
Experience:
- air freight, systems, and SOPs: 1 year (Preferred)
License/Certification:
- permanent working rights with no restrictions in singapore (Preferred)
Work Location: In person