SEATRADE AGENCY SERVICES SDN BHD Hiring! Full Time CUSTOMER SERVICE ASSISTANT in Johor, Earn up to MYR 3,500 - Ricebowl

We are seeking a dedicated Customer Service Assistant to join our team at Taman Molek, Johor Bahru. This is a full-time position that will play a crucial role in supporting our day-to-day operations and client-facing activities.

What you'll be doing

• Manage customer communications through phone calls, emails, and other inquiries.
• Prepare quotations and conduct timely follow-ups to secure business opportunities.
• Service and retain existing customers while expanding the customer base and market reach.
• Work closely with the sales and operations teams to meet sales objectives and enhance customer satisfaction.

What we're looking for

• Able to communicate in Mandarin as the role requires frequent communication with Mandarin-speaking clients and business partners.
• Minimum SPM, Diploma, or equivalent qualification with at least 1–2 years of relevant working experience in customer service, logistics, transportation, or a related field.
• Fresh graduates are encouraged to apply.
• Good spoken & written in English and Bahasa Malaysia.
• Computer knowledge is required – Microsoft Office.
• Good interpersonal skill and an analytical mind.
• Applicants should be Malaysian citizens or hold relevant residence status.

What we offer

• Training and career development opportunities.
• Friendly and supportive work environment.

If you're excited about this opportunity and believe you have the necessary skills and experience, we encourage you to apply now.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM3,500.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person