KITA Retail Management Hiring! Full Time TEAM LEADER CUSTOMER SERVICE in Selangor, Earn up to MYR 5,000 - Ricebowl

KITA Retail Management Sdn. Bhd. is looking for a Team Leader, Customer Service to join our team.

Key responsibilities include:

• Lead and supervise the Customer Service team
• Ensure smooth daily operations at the customer service counter
• Handle customer enquiries, feedback, and complaints
• Support mall events and promotional activities
• Maintain a high standard of customer service delivery

Requirements

• Diploma or Degree in Business Administration, Hospitality, Customer Service, or a related field
• Minimum 2–3 years of experience in Customer Service
• Experience in a shopping mall, retail, or hospitality environment is an advantage
• Supervisory or team leadership experience is preferred
• Strong communication and problem-solving skills
• Customer-oriented and able to work under pressure
• Proficient in Microsoft Office applications

Job Details Location : EVO Mall & Datum Jelatek Shopping Centre

Working Hours : Rotation Shift

Employment Type : Contract

Please send your resume to: ************* or *************

Job Types: Full-time, Contract

Pay: RM3,300.00 - RM5,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Work Location: On the road